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IDOI > Consumers > Indiana Navigators Indiana Navigators

Indiana Navigators are individuals certified to help consumers complete insurance affordability program applications – namely Medicaid, Qualified Health Plans (QHPs), Premium Tax Credits (PTCs), and Cost-sharing Reductions (CSRs). If an individual meets the definition of a Navigator under Indiana Code 27-19-2-12, he or she will initiate the certification process with the State. These individual Indiana Navigators may be associated with an Application Organization, but do not have to be in order to be an Indiana Navigator.

Application Organizations are organizations that have employees and/or volunteers helping consumers complete applications for Medicaid, Marketplace-based health plans and affordability programs, and state-based health coverage programs defined under Indiana Code 27-19-2-3.

The following links provide the necessary registration and reporting requirements for individual Navigators and Application Organizations, among other useful links and information related to Navigators.

IDOI Navigator Contact – Navigator@idoi.in.gov

Indiana Navigator

Application Organization (AO)

How to Become a Pre-Certification and Continuing Education Training Provider

Verify Certifications

Additional Resources