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The IDHS EMS Branch has developed the following Complaint Reporting Page to allow concerned members of the public and the emergency medical services community to report EMS issues and complaints directly to the agency. This interactive reporting system will provide the agency and the community with a partnership to enhance public safety. Please be aware that all complaints are public record under Indiana Code 5-14-3. If you include your name, address and other contact information, the agency must provide that information to anyone who requests it. If you choose to report anonymously, you certainly may do so. The agency responds to all complaints, whether or not contact information is provided; however, without contact information, we can’t send you a response. If you submit contact information, you should expect a 24 hour response time Monday through Friday, during normal business hours (8:00 am to 5:00 pm). For weekend and holidays, please expect a response on the next business day.