Frequently Asked Questions
We traveled the state speaking with Hoosiers aged 60 and over. Here are their top questions about PathWays.
- What is changing?
It is good news. Right now, Medicaid for long-term care can be confusing. And you might not be using all the benefits available to you. You need those benefits to get the services and support you need. That support can help you live as independently as possible, for as long as possible. With the PathWays program, you can pick a health plan. And that plan will help you to get the services and support you need to live independently. The program will not change or expand Medicaid benefits. But each qualifying senior will have a care coordinator and services coordinator. These coordinators will help you get all the benefits for which you qualify.
- How can I get started with this new program?
In February 2024, you will be able to pick a health plan. Please watch for a letter from the Indiana Family and Social Services Administration. That letter will tell you where to call to pick your plan.
- How will I know if I qualify?
In the PathWays program you will have one phone number to call. That is the starting point for everything. The first step will be to see if you qualify. If so, the next step is to see what level of care you need and talk about your options. From there, your care and support coordinators will connect you directly to services and support in your own community. You will have someone there to help you every step of the way.
- What kind of "support and services" will be available to me?
Depending on the level of care you need, you could qualify for home-health support. You may also qualify for personal-care support or services to modify your home. Or you may qualify for assisted living. If you need a nursing facility, that is still an option in the PathWays program. And nursing-facility care is an option for long-term care or rehab services too. Your PathWays health plan support benefits may also cover transportation to your doctor’s office. Or help with making meals or bathing. And there are many other support services you could qualify for to help you live independently.
- If I need a nursing home for care, can I still get that?
Yes. If you should ever need a nursing facility to help care for you, that is available through the PathWays program.