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Lifeline-only ETC Sales Practice Standards

Scope of Rule

The subject matter of this rulemaking (RM 15-03) is sales practices and regulatory compliance standards for Lifeline Services provided by Lifeline-only Eligible Telecommunication Carriers (ETCs). The rulemaking stems in part from IURC Cause No. 44332. In the Final Joint Report filed on October 7, 2014, the Commission Staff recommended the Commission explore instituting consistent industry-wide requirements for Lifeline-only ETCs.


Rulemaking Status

  1. Rule Development
  2. Notice of Intent/Financial Impact Analysis
  3. Proposed Rule
  4. Public Hearing and Public Comment
  5. Final Rule
  6. State Review
  7. Effective Rule


To view documents related to this rulemaking, please click here.

Public Comments

To view public comments about this rulemaking, please click here.

Commission staff suspended RM 15-03 based on the Federal Communications Commission’s Third Report and Order (FCC-16-38A1, issued April 27, 2016). The Third Report and Order obviated the need for RM 15-03 on many of the issues it addressed. The rulemaking may be reinstated in the future if necessary.


For your convenience, a listserv has been created for this rulemaking so that participants can receive periodic updates via email. To be added to this listserv, please click here.

Comments or Questions?

If you have any questions or would like to submit comments related to this rulemaking, please contact Assistant General Counsel Jeremy Comeau.

Indiana Utility Regulatory Commission
101 W. Washington St., Suite 1500 E
Indianapolis, IN 46204
(317) 232-2102 | Email