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Welcome to the Indiana Utility Regulatory Commission

The Indiana Utility Regulatory Commission (Commission) is an administrative agency that hears evidence in cases filed before it and makes decisions based on the evidence presented in those cases. An advocate of neither the public nor the utilities, the Commission is required by state statute to make decisions in the public interest to ensure the utilities provide safe and reliable service at just and reasonable rates.

The Commission also serves as a resource to the legislature, executive branch, state agencies, and the public by providing information regarding Indiana’s utilities and the regulatory process. In addition, Commission members and staff are actively involved with regional, national, and federal organizations regarding utility issues affecting Indiana.

Notifications & Updates

COVID-19 Updates

Disconnection Moratorium Ends Aug. 14, 2020, Most Fees Still Suspended

On Aug. 12, 2020, the Commission required all jurisdictional utilities to continue offering extended payment arrangements for a minimum of six months to all customers for an additional 60 days, until Oct. 12, 2020. The Commission also continued to suspend the collection of certain utility fees by jurisdictional utilities (late fees, deposits, and disconnection/reconnection fees) for an additional 60 days, until Oct. 12, 2020, for residential customers. Utilities may resume charging convenience fees as set forth in the rate and charges established in their Commission-approved tariffs. The Commission expects customers and utilities to communicate as soon as possible to set up payment arrangements as necessary so utility service can be maintained.

Additional updates regarding the Commission's actions due to COVID-19, including public comments and information about the pending investigation, other procedural updates, and the Commission's Emergency Response Report to the Legislative Council, can be found here


10-Digit Dialing for 219 & 574 Area Codes  
Beginning on Saturday, Apr. 24, 2021, everyone in northern Indiana’s 219 and 574 telephone area codes is encouraged to start using 10 digits, rather than seven, to make local phone calls. (For example, callers should start dialing “219-555-5555” or “574-555-5555” instead of “555-5555.”) This will help everyone ease into the upcoming transition to mandatory 10-digit dialing for local calls within the 219 and 574 area codes. More information about 10-digit dialing, including the timeline for permissive and mandatory dialing, can be found here.


Improving Procedural Efficiencies
The Indiana Utility Regulatory Commission (“Commission”) and its staff are continuing to evaluate how to improve procedural efficiencies in the Commission’s docketed proceedings and we would like your input and feedback, with the goal of ensuring each case record is as robust as possible for decision-making. On Dec. 29, 2020, the Commission issued GAO 2020-05 on Improving Procedural Efficiencies; the GAO can be found here. The 2020 IPE Issues List, as well as all comments received so far, can be found here.


2020 Report to the 21st Century Energy Policy Development Task Force
The Indiana General Assembly in House Enrolled Act 1278 (2019) tasked the Indiana Utility Regulatory Commission (“Commission”) with conducting a study of the statewide impacts of transitions in fuel sources and other electric generation resources, as well as the impacts of new and emerging technologies on electric generation and distribution infrastructure, electric generation capacity, system reliability, system resilience, and the cost of electric utility service for consumers.

The final report from the Commission, as well as documents summarizing methodologies, modeling scenarios from the SUFG, and other information can be found on the Commission's website here.


Second 2020 Integrated Resource Planning Contemporary Issues Technical Conference

The second 2020 IRP Contemporary Issues Technical Conference will be held on Sept. 24, 2020, from 10:15 a.m. to 3:45 p.m. This meeting is part of the Integrated Resource Planning process and is intended to address complex, and, often, cutting-edge issues. This meeting provides an opportunity for utilities, stakeholders, and the Commission and its technical staff to understand the complexity of various topics that have been difficult for utilities, stakeholders, and the Commission staff.

The Technical Conference will be hosted via YouTube. The YouTube link for the Technical Conference, as well as the agenda and presentations as they become available, will be posted here.