Thank you for visiting the Commission's website. Whether you are needing assistance, submitting a resume, or seeking information on a utility-related matter, your inquiry is always welcome. The Commission's office hours are 8:15 a.m. to 4:45 p.m., Monday through Friday. Here are the ways to contact the Commission:
Address: PNC Center, 101 W. Washington Street, Suite 1500E, Indianapolis, IN 46204
Front desk: (317) 232-2701
Agency fax: (317) 232-6758
Consumer Affairs Division fax: (317) 233-2410
If you are a consumer wishing to file a complaint regarding a regulated utility, please click here. However, before filing your complaint, we encourage you to browse the Customer Assistance section of our website. It is very informative and may save you time in the complaint process. You may also contact the Consumer Affairs Division at 1-800-851-4268 or 317-232-2712.
For copies of utility tariffs and annual reports submitted by regulated utilities, please contact the appropriate industry division.
Energy Division: 317-232-5559
Water/Wastewater Division: 317-233-2991
Communications Services Division: 317-232-5559
For copies of official documents or information on cases before the Commission, please contact the Commission's Office of General Counsel at 317-233-6140 or by email . You also can visit our online case database, which is called the Online Services Portal.