Onboarding and Training for Agencies
For general inquiries about the Salesforce CoE and Salesforce products, please reach out to the IOT LCNC CoE team IOTLCNCCoE@iot.in.gov. Please include information about your inquiry so we can direct your message to the correct CoE team member. We are happy to assist in deciding whether the Salesforce platform is a good fit for your business needs before submitting a project request.
Salesforce CoE General Inquiry
If you would like to discuss whether your agency’s business processes can benefit from the features provided with the Salesforce suite of tools, please submit an IOT Project Discussion Request or contact your IOT Business Relationship Manager.
Salesforce Platform CoE Project Request
The CoE encourages agencies who are considering Salesforce to review best practices documentation in the Enablement Library. The IOT Salesforce LCNC CoE team (IOTLCNCCoE@iot.in.gov) can also provide information on additional capabilities of Salesforce and Salesforce tools and provide assistance related licensing.
The State of Indiana Enterprise Agreement with Salesforce (SELA) includes:
Prior to developing a new solution using Salesforce tools, please review the best practices documentation in the Enablement Library or contact the Salesforce CoE via IOTLCNCCoE@iot.in.gov or through the CoE Request Form