Ensure strict compliance with all applicable Commission policies, directives, administrative rules and regulations.
Obtain working knowledge of casino personnel responsibilities and maintain professional working relationships with those individuals.
Obtain thorough knowledge of the internal controls of the assigned casino.
Monitor, document and report internal control compliance.
Understand, monitor and utilize security and surveillance systems at the assigned casino.
Conduct regular, timely and thorough testing of electronic gaming devices and other gaming equipment at the assigned casino.
Obtain proficiency in the utilization of the Commission’s Electronic Gaming Device System.
Receive and process public and industry complaints, grievances and disputes.
Complete all enforcement work and reports with a maximum amount of proficiency, effort and accuracy in accordance with the Case Management System and Standard Operating Procedures.
Comply with all enforcement schedules, practices and deadlines.
Facilitate coordination among all federal, state, and local law enforcement entities when necessary.
Maintain an optimum level of integrity and professionalism at all times.
