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Background Check

An individual applying to be an Indiana Navigator will need to complete a criminal background check and submit a copy of the background check results to the Indiana Department of Insurance (IDOI). If the individual is associated with an Application Organization (AO), the AO may complete the criminal background check on the individual's behalf. If the individual is not associated with an AO or if the AO does not perform criminal background checks, the individual may have a criminal background check completed by the Indiana State Police (ISP). Once the individual receives the criminal background check record from ISP, the individual must submit the record to the Indiana Department of Insurance. Background check records should be dated no more than 30 days before the date an applicant submits the online Indiana Navigator application. For example, if an applicant submits the online application on December 1, 2015, the background check results should be dated November 1, 2015 or later.

For Indiana residents, the ISP criminal background check will cost $7-17 (amount subject to change), depending on how an organization or individual decides to complete the process. The options and processes for completing criminal background checks are detailed in the table below.

IDOI Navigator Contact – navigator@idoi.in.gov

Options for Indiana Navigator Criminal Background Check

Individual

Method

Process

Paper
  • Complete paper ISP form (found at http://www.in.gov/ai/appfiles/isp-lch/LCH_4-12_Approved_Form.pdf)
    1. In “Reason for Search,” box write “Indiana Navigator Certification”
    2. In “where this response will be sent” box enter your mailing address.
    3. Under “Reason for Request,” select (2)
  • Once you receive the criminal background check record from ISP; submit a copy of the record to IDOI by either:
    • Email: navigator@idoi.in.gov;
    • Fax: 317-234-5882 ("attn: Navigator Director"); or
    • Mail: Indiana Department of Insurance, c/o Navigator Director, 311 W. Washington Street, Indianapolis, IN 46204

Electronic
  • Perform criminal background check online (available at http://www.in.gov/ai/appfiles/isp-lch)
    1. Enter individual information
    2. For "Reason for Request," select Option #2, "Has applied for a license...," and enter Indiana Code cite: "under IC 27-19-4"
  • Save/Print criminal background check record and submit record to IDOI by either:
    • Email: navigator@idoi.in.gov;
    • Fax: 317-234-5882 ("attn: Navigator Director"); or
    • Mail: Indiana Department of Insurance, c/o Navigator Director, 311 W. Washington Street, Indianapolis, IN 46204

 

Application Organization [on behalf of individual]

Method

Process

Paper
  • Complete paper ISP form using individual’s information (form can be found at http://www.in.gov/ai/appfiles/isp-lch/LCH_4-12_Approved_Form.pdf)
    1. In “Reason for Search,” box write “Indiana Navigator Certification”
    2. In “where this response will be sent” box enter AOs mailing address.
    3. Under “Reason for Request,” select (2)
  • Once you receive individual's criminal background check record; submit a copy of the record to IDOI by either:
    • Email: navigator@idoi.in.gov;
    • Fax: 317-234-5882 ("attn: Navigator Director"); or
    • Mail: Indiana Department of Insurance, c/o Navigator Director, 311 W. Washington Street, Indianapolis, IN 46204

Electronic
  • Perform criminal background check online using individual's information (available at http://www.in.gov/ai/appfiles/isp-lch)
    1. Enter individual's information
    2. For “Reason for Request,” select Option #2, “Has applied for a license…,” and enter Indiana Code cite: “under IC 27-19-4”
  • Save/Print criminal background check record and submit a copy of the record to IDOI by either:
    • Email: navigator@idoi.in.gov;
    • Fax: 317-234-5882 ("attn: Navigator Director"); or
    • Mail: Indiana Department of Insurance, c/o Navigator Director, 311 W. Washington Street, Indianapolis, IN 46204

Other
  • Application Organizations may complete an alternative criminal background check for their employees, which must be at least as rigorous as the Indiana State Police background check.