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Formula Recall and Shortage

The communication linked below contains information about the Abbott formula recall and guidance for families during formula shortages. Clients should contact their local WIC clinic with any questions related to their WIC benefits and for more information on options available through WIC.

Guidance for Families During Formula Shortage – English

Guidance for Families During the Formula Shortage - Spanish

Guidance for Families During the Formula Shortage - Burmese

Guidance for Families During the Formula Shortage - Hakha Chin

Guidance for Families During the Formula Shortage - Arabic

Guidance for Families During the Formula Shortage - Haitian Creole

Tips for Preparing Imported Infant Formula

Affordable Connectivity Program (ACP)

WIC participants are eligible for the Affordable Connectivity Program (ACP) that provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers, and can enroll through a participating broadband provider or directly with the Universal Service Administrative Company (USAC) using an online or mail in application. You can learn more about the benefit, including eligibility and enrollment information, by visiting, or by calling 877-384-2575.

COVID-19 Updates

*Indiana WIC clients, be advised due to recent labor and transportation challenges there has been a reduction in production for many of our national, regional, and local supply chains. With the anticipation of material shortages continuing throughout the nation the estimated turnaround for supplies is anywhere from four to six weeks. As a result, some retail stores may experience limited availability of goods such as infant formula. We ask that you please be patient with your local clinics and our IN WIC vendors. Infant formula is our highest priority, and we are working with our manufacturers and retail partners to explore other alternatives and solutions for helping our IN WIC families. For additional help please contact your local WIC clinic. 

*Indiana WIC is excited to share that the Continuing Resolution, signed by President Biden on December 3, 2021, authorized the continuation of temporary increases in the WIC cash value benefit (CVB). The local agencies will continue to issue the increased cash value benefit, used to purchase fruits and vegetables, in the amounts of $25/month for children; $44/month for pregnant and postpartum clients; and $49/month for breastfeeding clients. Full details related to the increased cash value benefit can be found here. 

Indiana WIC remains committed to serving families and continuing daily operations during the COVID-19 pandemic. Currently, WIC operations will vary by region/WIC local agency so please contact your local WIC clinic directly for additional details or questions. You can find your local WIC clinic by using the “WIC Clinic Locations List” or “WIC Clinic Locations Map” in the drop-down list to the left. Contact the state WIC office at 1-800-522-0874.

Indiana WIC would like to share the Indiana Family and Social Services Administration (FSSA) and the Indiana Division of Mental Health and Addiction (DMHA) Be Well Indiana initiative that will help support Hoosiers. The Be Well Indiana initiative is focused primarily on resources to help Hoosiers manage their mental health, including links to trusted news sources, tips for staying healthy and safe at home, access to addiction recovery support and more. Information and resources can be found at

Indiana WIC - Food and Nutrition Service (USDA-FNS) Approved COVID-19 Waivers through April 11, 2023.

Physical Presence requirement waived

Remote Issuance requirement waived

Separation of Duties requirement waived

Vendor Update

The Emergency Food Assistance Program (TEFAP) Update

Indiana TEFAP has provided guidance regarding modifications in food distribution strategies to food banks, food pantries and soup kitchens to safeguard their workforce and continue the essential delivery of foods.  These strategies include:

  • Pre-packaging of foods
  • Drive-thru options for pickup
  • Proper sanitation practices such as handwashing and sterilization of high contact exchange points   
  • Social distancing
  • Communication to participants regarding changes in distribution methods

How do I find a Food Bank? 

Commodity Supplemental Food Program (CSFP) Update

Indiana CSFP has provided guidance to local agencies regarding modifications in food distribution strategies during this time.

  • Allowing an increase in the distribution of foods
  • Proper sanitation practices such as handwashing and sterilization of high contact exchange points   
  • Social distancing
  • Communication to participants regarding changes in distribution methods

In response to the increased need for local food assistance, Indiana WIC would like to share a new tool developed by the Indiana Family and Social Services Administration (FSSA) that will make it easier for families to find food resources near their homes. The tool includes two types of organizations shown on the map: food pantries and meal sites. Food pantries are locations where Hoosiers can pick up groceries to prepare and use at their homes. Meal sites serve packed meals that are ready to take home and eat.

Breastfeeding Support Update

USDA established the WIC Loving Support Award of Excellence in 2014 to recognize local WIC agencies that have provided exemplary breastfeeding promotion and support activities. The intent is to provide models and motivate other local agencies to strengthen their breastfeeding promotion and support activities and ultimately increase breastfeeding initiation, exclusivity, and duration rates among WIC participants. The award is given at three levels of performance that build on one another: Gold, Gold Premiere, and Gold Elite.

This approach recognizes three groups of agencies that include those that are demonstrating model practices, as well as those who are at varying stages of implementing exemplary breastfeeding promotion and support practices. To receive the Gold Award, local WIC agencies must complete an application that evaluates the policies and procedures surrounding breastfeeding promotion and support, the Breastfeeding Peer Counselor program, and partnerships with local hospitals and other organizations working toward similar breastfeeding goals. The Gold Premiere and Gold Elite Awards require an additional application to be completed, and local agencies must also have a fully Breastfeeding category of at least 15% for two consecutive years for the Premiere and at least 40% for the Elite.

Indiana WIC local agencies have been hard at work over the past 5 years to put these best practices in place for breastfeeding promotion and support, and several agencies have been recognized for achieving these awards.


  • Interlocal Community Action Program (2022)
  • IU Health Bloomington (2019)
  • Johnson County (2021)
  • Johnson Nichols (2022)
  • Neighborhood Health Clinics (2020)
  • St. Joseph County (2021)
  • Tippecanoe County (2020)
  • Whitley County (2020) *Merged into another agency


  • Arc of Greater Boone County (2021)
  • Community Action Program of Western Indiana (2020)
  • Community & Family Services (2020)
  • Elkhart County (2019)
  • Interlocal Community Action Program (2022 Premiere, 2019 Gold)
  • IU Health Bloomington (2019)
  • IU Health Morgan County (2020)
  • Johnson County (2021 Premiere, 2019 Gold)
  • Johnson Nichols Health Clinic (2022 Premiere, 2021 Gold)
  • Marion County (2021, 2017)
  • Neighborhood Health Clinics (2020 Premiere, 2018 Gold)
  • New Hope Services (2019)
  • Northwest Indiana Community Action Corporation (2020)
  • Open Door Health Services (2021)
  • Pace Community Action Agency (2021) *Merged into another agency
  • St. Joseph County (2021 Premiere, 2020 Gold)
  • Tippecanoe County (2020)
  • Western Indiana Community Action Agency (2020)
  • Whitley County (Premiere 2020, Gold 2019) *Merged into another agency

Indiana WIC continues to support communication, messaging and resources focused on breastfeeding.  Local WIC agencies and staff have received information on important things to consider as they provide breastfeeding support.  Please contact your local WIC clinic directly for additional details or questions about services in your area. Some useful resources are below:

Indiana Department of Health - COVID-19 Information

Find a COVID-19 Vaccine Site 

Download the INWIC App Today

INWIC App Quick Reference Guide       (Spanish Version)

Search "INWIC" or "Indiana WIC" at the App Store or Google Play!

  • Check benefit balance
  • Scan UPC Codes while shopping to see if the item is WIC approved
  • Get alerts for appointment reminders and expiring benefits
  • Find WIC approved stores and the nearest WIC clinic

Privacy Policy for Indiana WIC Mobile Application

Indiana WIC Clients Receive Benefits Using an EBT Card (Electronic Benefits Transfer) Looks Like a Debit Card and is Loaded with all Eligible Family's WIC Benefits!

EBT Video

EBT Video - Spanish

EBT Card Guide - Pashto

EBT Card Guide - Dari  

Check to see if You May be Eligible for WIC:

WIC Prescreening Tool

WIC (Women, Infants, and Children) is a nutrition program, nationally recognized as an effective means for:

Improving access to nutritious foods, and

The Indiana WIC Program currently serves an average of 145,000 women, infants, and children each month through a statewide network of 140 WIC clinics. Indiana WIC supports $105 million in food sales at more than 600 Indiana WIC-authorized grocery stores and pharmacies.

WIC Provides:

  • Nutrition and health screening and assessment
  • Nutrition education and counseling
  • Breastfeeding promotion and support
  • Referrals to other Indiana health, family, and social services
  • Supplemental healthy foods designed to meet special nutrition needs

Program Documents

Contact information

(Follow us on Twitter @IndianaWIC.)

For questions regarding the WIC Program, please call 1-800-522-0874, or email

You can also contact the Indiana WIC program by mail:
Indiana WIC Program
Indiana State Department of Health
2 North Meridian Street, Section
Indianapolis, Indiana 46204

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at:, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

  1. mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:

This institution is an equal opportunity provider.

Nondiscrimination Statement - Spanish (ONLINE)