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Coronavirus Information

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  • Current: Coronavirus Information

DOR's Back on Track Plan

As a result of the COVID-19 pandemic, DOR suspended and altered several programs and
procedures to provide relief for Hoosiers. Starting in July 2020, DOR is working to return to
normal operations. The document below outlines these changes.

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DOR Agency Announcements About COVID-19

May 28, 2020 

DOR's Downtown Indianapolis Location to Open by Appointment-Only June 15th
The Indiana Department of Revenue’s (DOR) downtown Indianapolis office located in Indiana Government Center North will reopen for in-person service starting June 15, 2020, by appointment only.
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May 22, 2020

DOR Customer Walk-In Centers Reopening for Appointment-Only Service
The Indiana Department of Revenue (DOR) is now accepting appointments for in-person customer service starting May 26, 2020.

Locations reopening include the district offices in Bloomington, Clarksville, Columbus, Evansville, Fort Wayne, Kokomo, Lafayette, Merrillville, Muncie, South Bend and Terre Haute, along with DOR’s Motor Carrier Services customer center. The Indianapolis walk-in center will be open for appointments starting June 15.
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May 11, 2020

DOR Announces Additional Filing and Payment Extensions
The Indiana Department of Revenue (DOR) announces additional extensions for the filing and payment of certain individual and corporate tax returns to provide further relief during the COVID-19 health crisis. These extensions are in addition to the ones previously announced on March 19, 2020.
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April 17, 2020

Business Tax Deadlines Remain Unchanged for Upcoming Months
The Indiana Department of Revenue (DOR) has recently announced several tax filing and payment deadline extensions as a result of the COVID-19 pandemic, however, filing and payment requirements and dates for taxes collected by businesses remain unchanged..
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April 6, 2020

Indiana DOR Waiving Use Tax on Donated COVID-19 Supplies
The Indiana Department of Revenue (DOR) is taking steps to encourage the donation of medical supplies and other goods to help fight the COVID-19 pandemic.
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April 3, 2020

Don't Fall Victim to COVID-19 Scams
Hoosiers are facing challenging times to keep their families safe and avoid the spread of COVID-19, and unfortunately scammers are adding additional risk by taking advantage of the current health crisis. Newly-surfaced reports show scammers creating text messages, emails, websites and social media posts to pose as government entities and organizations to obtain financial information from individuals for personal gain

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March 31, 2020

DOR Announces "Helping Hoosiers" COVID-19 Relief Services
Service enhancements include: filing, payment, and registration extensions; expedited refund processing; debt collection relief; audit and legal protest relief; hardship and offer-in-compromise support; customer service contact options; and tax policy assistance.

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March 19, 2020

DOR Announces Filing and Payment Extenstions
Individual tax returns and payments, along with estimated payments originally due by April 15, 2020 are now due on or before July 15, 2020.Corporate tax returns and payments, along with estimated payments originally due by April 15 or April 20 are now due on or before July 15, 2020. Those originally due on May 15, 2020, are now due on August 17, 2020.

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March 17, 2020

DOR Temporarily Suspends In-Person Services
All DOR offices are currently closed for in-person assistance. Customers can still call, email and utilize online service options.

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DOR Open by Appointment Only

DOR is accepting walk-in customers by appointment only at all locations. Customers are strongly encouraged to call DOR customer service to see if their question(s) can be answered by one of our expert customer service representatives first, in order to allow appointments for those individuals who have questions that cannot be answered by phone. For those that need in-person assistance, appointment times are now available. Masks are required at all locations.

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IRS Economic Impact Payments (Stimulus) Information 

DOR has been getting many calls from customers with questions regarding the IRS Economic Impact Payments (Stimulus). While we are always here to help, these payments are issued by the IRS, not DOR. If you have questions, contact the IRS directly by calling 800-829-1040 or visiting their website.

Contact Us

By Phone: 317-232-2240, Monday through Friday, 8 a.m. - 4:30 p.m.,EST

By Email: through our online form.

By Mail: Individual Tax Returns:
Indiana Department of Revenue
Re: Individual Income Tax
P.O. Box 40
Indianapolis, IN   46206-0040

Individual Tax Return Payments:
Indiana Department of Revenue
Re: Individual Income Tax
P.O. Box 7224
Indianapolis, IN   46206-0040

Other tax types can be found here.

DOR Announces Changes to Motor Carrier Regulations

On July 30, Governor Eric Holcomb renewed his declaration of a state public health emergency. The process to obtain oversize/overweight permits for vehicles hauling goods and supplies intended for emergency response/relief from conditions caused by COVID-19 has changed.

To apply for these permits, carriers must now contact INDOT Freight Manager Leslie Morgan by email. Upon approval, INDOT will issue a carrier-specific emergency permit that can be used in conjunction with these loads.

These permits are intended only for loads of materials and supplies that are being hauled for emergency response or relief due to conditions caused by COVID-19. Loads cannot travel over legal weight limits when the materials or supplies hauled can no longer reasonably be considered part of the emergency response or relief efforts, even if the emergency permit is still valid.

DOR’s Oversize/Overweight Permit Section will continue to handle applications for other OS/OW permit types.

Last Updated

August 4, 2020, 9:00 a.m. EST


  • When are my business trust payments due? (RST, FAB, WH, CIT)

    Business trust filings and payments remain due on their current monthly cycle due dates.

  • My business is closed and I have no tax revenue to report, what do I need to do?

    A return must be filed even when no tax is due unless the Indiana tax account has been closed using Form BC-100.  If your business is closed temporarily and has no tax revenue for a filing period, you must file a return indicating $0 for that period ($0 return).  If a business is permanently closed, an Indiana tax account is no longer needed.  Please complete Form BC-100.

  • Will I still get my tax refund/ Is DOR still processing returns?

    Yes. All systems and operations are currently operating. DOR is currently processing individual tax returns resulting in refunds at normal speed (10 days electronically filed, 18 days paper-filed). You can check the status of your refund online or by calling 317-233-4018. DOR continues to maintain all operations at this time except for walk-in areas. Customers may still contact DOR via phone or email.

  • When are estimated payments due for filers who file on a calendar year basis?

    As a result of the extensions for estimated payments, for Individual and Corporate filers who file on a calendar year basis this means that the 1st estimated payment, normally due in April, will now be due after the 2nd estimated payment which remains due in June.

  • Will filing and payment deadlines for merchant collected taxes be extended (e.g. sales, FAB, CIT, withholding taxes)?

    Due dates for sales tax, withholding and all other taxes collected by merchants have not been extended. All filing and payment deadlines and rules remain in effect.

  • What do I do if I don’t have a power of attorney on file with my client in the state of Indiana, but do have a Federal power of attorney?

    Due to the COVID-19 outbreak, Indiana DOR will accept a Federal power of attorney (POA) to serve temporarily as the Indiana POA until further notice in certain circumstances:

    • The tax/form type on the Federal POA matches or is similar to the Indiana tax/form for which the person seeks to represent the client;
    • The requested representation is only for non-legal matters. (Any temporary acceptance of the Federal POA would not extend to protests of assessments or refund denial matters.); and
    • The Federal POA was executed on or before March 6, 2020. [the date Governor Holcomb issued Executive Order 20-02, decreeing a public health emergency]
  • If my employees are working from home during the COVID-19 crisis, does that modify my company's nexus determination?

    In response to the new remote work requirements associated with the COVID-19 pandemic, the Indiana Department of Revenue will not use someone’s relocation, that is the direct result of temporary remote work requirements arising from and during the COVID-19 pandemic health crisis, as the basis for establishing Indiana nexus or for exceeding the protections provided by P.L. 86-272 for the employer of the temporary relocated employee.

    The temporary protections provided under this guidance will extend for periods of time where:

    1) there is an official work from home order issued by an applicable federal, state or local governmental unit, or

    2) pursuant to the order of a physician in relation to the COVID-19 outbreak or due to an actual diagnosis of COVID-19,
    plus 14 days to allow for return to normal work locations.

    If the person remains in Indiana after the temporary remote work requirement has ended, nexus may be established for that employer.

    Likewise, an employer may not assert that solely having a temporarily relocated employee in Indiana under the circumstances described above creates nexus for the business or exceeds the protections of P.L. 86-272 for the employer.

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