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The dispatcher’s responsibilities are officer safety, to provide emergency services and to assist the citizens of the county with connecting them to the agencies that can help them. As a dispatcher you hold people’s lives and well being in your hand, you are the road officer’s lifeline!

Dispatchers Duties

  • Answers incoming telephone and 911 calls providing information, assistance and direction
  • Answers radios for sheriff, fire, ambulance, and EMA
  • Attending training sessions throughout career
  • Dispatches emergency personnel to proper locale/situation; dispatches for alarms received
  • Interacts, communicates and maintains a working relationship with other departments
  • Maintains and updates 911 computer information
  • Maintains:
    • Departmental equipment and ensures that it is working properly
    • Fire run sheets
    • Medical run sheets
    • NCIC / IDACS logs
    • Phone log and enters information in computer
    • Towing logs
    • VIN checks
  • Maintains records, files, and filing systems:
    • Accident log
    • Case log
    • Restraining and protective orders, etc.
    • Warrants
    • Files wrecker log
  • Performing communications duties properly and in a timely manner; maintains standards
  • Performs other related essential duties as required
  • Prioritize calls received and deciding proper response personnel
  • Takes and delivers messages
  • Uses GPS and maps

Agencies, Towns & Townships

The Dispatch Center is responsible for dispatching:

  • 9 fire departments
  • 4 ambulances
  • 6 police agencies consisting of about 35 officers

Dispatch has to make sure the correct agency is sent and provide directions and updates to responding units.

  • All County Fire Departments
  • American Red Cross
  • Chrisney Police Department
  • Circuit Court
  • Coroner’s Office
  • Dale Police Department
  • Department of Natural Resources
  • Environmental Services
  • Gentryville Police Department
  • Hospitals and other health care facilities
  • Indiana State Police
  • Local utility companies
  • Prosecutor’s Office
  • Rockport Police Department
  • Santa Claus Police Department
  • Spencer County EMS
  • Spencer County Sheriff’s Office
  • Buffaloville
  • Chrisney
  • Dale
  • Eureka
  • Evanston
  • Fulda
  • Gentryville
  • Grandview
  • Hatfield
  • Lincoln City
  • Mariah Hill
  • Midway
  • New Boston
  • Newtonville
  • Patronville
  • Richland
  • Rockport
  • Santa Claus
  • St. Meinrad
  • Carter
  • Clay
  • Grass
  • Hammond
  • Harrison
  • Huff
  • Jackson
  • Luce
  • Ohio