Dispatch

The dispatcher’s responsibilities are officer safety, to provide emergency services and to assist the citizens of the county with connecting them to the agencies that can help them. As a dispatcher you hold people’s lives and well being in your hand, you are the road officer’s lifeline!

Dispatchers Duties

• Answers incoming telephone and 911 calls providing information, assistance and direction
• Answers radios for sheriff, fire, ambulance, and EMA
• Attending training sessions throughout career
• Dispatches emergency personnel to proper locale/situation; dispatches for alarms received
• Interacts, communicates and maintains a working relationship with other departments
• Maintains and updates 911 computer information
• Maintains:
  • Departmental equipment and ensures that it is working properly
  • Fire run sheets
  • Medical run sheets
  • NCIC / IDACS logs
  • Phone log and enters information in computer
  • Towing logs
  • VIN checks
• Maintains records, files, and filing systems:
  • Accident log
  • Case log
  • Restraining and protective orders, etc.
  • Warrants
  • Files wrecker log
• Performing communications duties properly and in a timely manner; maintains standards
• Performs other related essential duties as required
• Prioritize calls received and deciding proper response personnel
• Takes and delivers messages
• Uses GPS and maps