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Indiana State Library

Library > Services for the General Public > Ask a Librarian ASK-A-LIBRARIAN

State Library staff is available during regular business hours to answer your questions via e-mail, live chat or phone. Questions may be sent 24/7 via e-mail.

Ask-a-Librarian via Email

Before you begin:

  • You will receive email confirmation that your question has been received shortly after it is submitted;
  • If you do not receive confirmation within one hour, please resubmit your question or call 866-683-0008;
  • Questions will be answered within two business days;

Proceed to the ONLINE FORM to submit a reference question.

Live Chat

  Chat with a librarian available


Monday 8:00 am - 4:00 pm

8:00 am - 4:00 pm

Wednesday 8:00 am - 4:00 pm
Thursday 8:00 am - 6:30 pm
Friday 8:00 am - 4:00 pm

* except holidays
Click here for holiday schedule

Please Note: Your chat session will generate a chat ID number and you will receive an email containing a log of the chat session. If you want to follow up and Check Your Questions and Answers you will need to create a password the first time you visit our "Check your Questions and Answers" page. Use the address in the email notification you receive to set up your account.

Telephone: (317) 232-3678
Indiana toll fee: 1-866-683-0008
Fax: (317 232-3728 

General Library Information