ASK-A-LIBRARIAN

Ask-a-Librarian
Live ChatAsk-a-Librarian
General Library Information

The Indiana State Library accepts reference and research questions via Ask-a-Librarian, Live Chat, telephone, and mail.  Live Chat is available only during our regular business hours.  Questions may be submitted via Ask-a-Librarian 24/7 and will be answered within two business days.

Ask-a-Librarian 

By continuing to OCLC’s “Ask a Librarian” page, user agrees to Question Point Patron Terms of Service

You will receive email confirmation that we have received your question shortly after it is submitted.  Please allow up to two business days for us to research and respond to your request. If you do not receive a response after two business days please call 866-683-0008.

Live Chat

By continuing to OCLC’s “Ask a Librarian” page, user agrees to Question Point Patron Terms of Service

Please note that Live Chat is intended for ready reference questions.  Depending on the nature of your question, the librarian may need to conduct further research after the chat has ended.  You will receive a transcript of the chat via email after the chat has ended. If you want to follow up on your session you will need to create a password the first time you visit our Check Your Questions and Answers  page. Use the address in the email notification you receive to set up your account. If you need assistance please call 866-683-0008.

Chat is available during the following hours:

 Monday   8:00 am - 4:00 pm
 Tuesday   8:00 am - 4:00 pm
 Wednesday   8:00 am - 4:00 pm
 Thursday   8:00 am - 6:30 pm
 Friday   8:00 am - 4:00 pm

* except holidays
Click here for holiday schedule

Ask-a-Librarian Phone Contact Information

Telephone: (317) 232-3678
Indiana toll fee: 1-866-683-0008
Fax: (317) 232-3728

General Library Information

CB 7-13-2017