Mobile Device Management (MobileIron)
?What is MobileIron? Why do I want it on my device
MobileIron enables you to get mobile access to your corporate email, calendar and contacts in an easy and secure way.
MobileIron supports most major mobile devices today - iPhone, iPad, Android, and Windows phones. From your iOS or Android device, you may need to download the MobileIron "Mobile@Work" app as part of the installation. All other device types can be managed by MobileIron without an app. Installation instructions for supported devices are linked below.
Why MobileIron? How does MobileIron help me?
In general, MobileIron enables you to easily access many State of Indiana resources from your mobile device with very little end-user configuration. After a simple setup process, users will be able to do the following:
- Quickly access your corporate email, calendar, and contacts
- Automatically access corporate WiFi and VPN networks
- Easily find and install work related applications
- Check compliance with corporate security policies
- Locate lost or stolen devices
Access may vary depending on whether the device is personal or state-owned as well as whether the device is Apple or Android.
How do I set up MobileIron?
First, contact your agency Voice Coordinator to have MobileIron and ActiveSync enabled on your account. Then:
If you have an iPhone:
For a State-owned device: please visit https://mdmportal.iot.in.gov, log in with your State email address and password, and follow the directions found here: MobileIron Registration Instructions for iPhone
For a personally-owned device: please visit https://byodportal.iot.in.gov, log in with your State email address and password, and follow the directions found here: MobileIron Registration Instructions for iPhone
If you have trouble getting registered, please contact the IOT Helpdesk for assistance.
If you have an Android:
Download and install the MobileIron Mobile@Work app from the Google Play Store, but do not open it or log into it.
For a State-owned device: please visit https://mdmportal.iot.in.gov, log in with your State email address and password, and follow the follow the directions found here: MobileIron Registration Instructions for Android.
For a personally-owned device: please visit https://byodportal.iot.in.gov, log in with your State email address and password, and follow the follow the directions found here: MobileIron Registration Instructions for Android.
How do I manage my MobileIron registered devices?
Log onto the MobileIron User Portal at https://mdmcore.iot.in.gov/mifs/user/login.jsp. From this portal, you may Lock, Unlock, Locate, Retire, and Wipe your device.
Location is only available on state-owned devices with location enabled. Location is not available for employee-owned devices.
The Retire function removes MobileIron and all State delivered apps and content while leaving all personal apps and content intact.
The Wipe function resets the device to the factory default configuration, thus removing all state and personal apps and content.
What about my privacy? What happens to my personal content?
The MobileIron solution offers many protections for the State of Indiana and its employees, but the goal is not to expose personal data.
Using MobileIron, IOT CANNOT do any of the following:
- See or copy your photos
- See or copy your iMessages/text/sms
- See or copy your personal email accounts
- Limit your access to specific access points, websites or locations
- See, copy or track internet usage
- Record phone calls
Watch this MobileIron video to understand what can and cannot be seen on devices
What can IOT do to my device? A MobileIron-managed device provides the opportunity for IOT and, in some cases, the owner of the device to be able to remotely perform actions :
- Admins and users can wipe enterprise content off of your phone leaving your personal data untouched;
- Admins and users can find your phone if it is lost or stolen;
- Block applications, require installation of applications, limit access to corporate email and internal resources;
- Setting minimum standards such as :
- Encrypting your phone (to protect the data, both personal and company);
- Requiring a minimum software version, or that users set a passcode to gain access to corporate resources;
- Not modifying your OS (commonly known as rooting or jailbreaking) and putting data at risk.
A complete listing of conditions is available in the State of Indiana mobile device use policy.