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Indiana Department of Insurance

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Agency Services

The mission of the Agency Services division is to assure that producers are properly educated and licensed to sell insurance in Indiana. As part of its mission, the division approves pre-licensing and continuing education materials and schools through the Education Advisory Council. The division contracts with Performance Assessment Network (PAN) to develop, maintain and validate examinations. Examinations are conducted at Ivy Tech Community College locations throughout the state. Licenses are issued and renewed when candidates meet the requirements for licensure. License applications and reporting services are provided by the National Insurance Producer Registry (NIPR) and Sircon/Vertafore.


Randall Evans, Deputy Commissioner of Agency Services – 317-234-5881,

Initial Resident Producer Applications | Navigators
Matt Tapp, Navigator Program Director  317-232-2414,

Initial Non-Resident Producer Applications
Beth Miller, Non-Resident Licensing Coordinator – 317-232-2411,

License Renewals:
[Vacant], Licensing Renewal Coordinator

License Reinstatements | AdjustersBail & Recovery Agents: 
Laurie Shook, Bail Bond Licensing Coordinator – 317-232-5265,

Pre-Licensing Education Providers | Continuing Education Providers:
Dikitra Jefferson, CE Coordinator – 317-232-5858,

Contact Change Requests/Service Request Forms:
Tina Cain, Administrative Assistant – 317-232-0688,

Agency Services Email and Fax:, 317-234-5882 (fax)

Indiana Department of Insurance
311 West Washington Street
Indianapolis, Indiana  46204-2787