Agency Announcements
Changes to the Offender Phone System
NOTICE: Important changes to the Offender Pre-paid Telephone Service
If an individual wishes to deposit money on behalf of an inmate, he may do so by using the services offered through OffenderConnect.
What is OffenderConnect?
OffenderConnect is an authorized deposit and account management portal for the corrections industry. With several different deposit methods available, OffenderConnect is the quickest and most convenient option to fund your loved ones account. Purchasing money orders, mailing deposits and waiting several business days for the funds to post are now eliminated with OffenderConnect.
AdvancePay® Prepaid Telephone Accounts:
To accept calls from an inmate at an IDOC facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your inmate calls you the funds are deducted from the balance on your prepaid account.
To set up or fund a prepaid account, you have two options:
1. Visit Offender Connect Online to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more. OR
2. Call 1-800-483-8314 to create or add funds to an AdvancePay® prepaid telephone account.
Global Tel*Link AdvancePay Notice: English or Spanish
Advance Pay Brochure: English or Spanish
Indiana Adult Jail Standards
Authorized by IC 11-12-4-1, The Adult Jail Standards and Rules were prepared and drafted in close cooperation with a representative group of Sheriff’s from the State and the State Sheriff’s Association. Consistent with the laws of Indiana and the objectives of the Department of Correction, it is the purpose of the standards to be sufficiently flexible to foster the development of new and improved practices and to accommodate local needs and circumstances.
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