DCS Ombudsman Staff
Director
Director Alfreda Singleton-Smith assumed the position of the DCS Ombudsman in June, 2013. She brings over 30 years of child welfare experience in the public and private sector to her role. Director Singleton-Smith worked at the local level in Marion County, Indiana as a children services case worker, supervisor, trainer, assistant division manager and division manager. She was previously employed by The Villages of Indiana, Inc. where she served as senior director of client services, responsible for providing statewide support to agency stakeholders in the areas of program planning, foster care, adoption and kinship care. She holds a B.S. from Western Kentucky University and a M.S.W. from Indiana University. Ms. Singleton–Smith has served on numerous local, state and national initiatives in support of children and families. She is a licensed social worker; a certified RAPT Trainer and Adoption Competency Trainer and she is a member of the United States Ombudsman Association.
Assistant Ombudsman
Jessica Shanabruch is native to the Indianapolis area. She graduated from Bishop Chatard High School and went on to earn a bachelor’s degree in Criminal Justice from IUPUI in 2011. She was hired as an assistant ombudsman in August 2011 and divided her time between the DCS Ombudsman and the DOC Ombudsman offices. She began working for the DCS Ombudsman full time in March 2012.
