Contact

If you have a question about the state's environment, you can contact the Indiana Department of Environmental Management by phone, by regular mail or by e-mail. If you see something that should not be in the water or on the land, you can call the Environmental Emergency line 24 hours a day, seven days a week. Use the links below to work with IDEM to preserve Indiana's environment.

General Information

Addresses:

IDEM Central Office:
Indiana Government Center North
100 North Senate Avenue
Indianapolis, IN 46204

• IDEM Mailing and Regional Office Addresses

Hours:

The IDEM Central Office is open from 8:15 AM to 4:45 PM, Monday through Friday (except on scheduled holidays).

Visits:

All visitors to the Indiana Government Center North must use the East bay elevators and check in at the reception desk located on the 13th floor.

Phone Numbers:

IDEM Main Phone Numbers:

• (317) 232-8603
• (800) 451-6027 (toll free within Indiana)

IDEM Fax Line:

• (317) 233-6647

Report Environmental Emergencies, 24 hours-a-day:

• (888) 233-7745 inside U.S.
• (317) 233-7745 outside U.S.

Media Inquiries:

Contact the IDEM Office of Media Relations at (317) 232-8596. More information is available about IDEM’s Office of Media Relations.

File a Complaint

• Call the Complaint Coordinator, toll free at (800) 451-6027 option 3, or locally at (317) 232-4464.
• File a complaint online
• Mail a paper-based Complaint Submission Form to the above address (form available on the IDEM Forms page).
• Visit our complaint Web site for more information.

Records Requests:

The Indiana Department of Environmental Management (IDEM) Office of Records Management (ORM) (formerly known as the IDEM Central File Room and the Public Records Office) provides information to records requests according to the Access to Public Records Act (IC 5-14-3 et seq.) IDEM offers internet access to many IDEM public records through the Virtual File Cabinet (VFC). Visitors to ORM may use the public access computers to view agency records, including those located in the ULCERS database.

You are also able to contact ORM to submit a records request, inspect records, have records copied or receive assistance using the VFC:

Indiana Department of Environmental Management
Office of Records Management
100 North Senate Avenue, IGCN 1207
Indianapolis, IN 46204

• Phone: (317) 232-8667
• Fax: (317) 233-6647
• Email: idemfileroom@idem.in.gov

ORM is open Monday through Friday, 8:30 AM to 4:30 PM (EST), with the exception of Indiana State Holidays.

• If you have any questions regarding a records request or the IDEM Virtual File Cabinet (VFC), contact idemfileroom@idem.in.gov.

Information or Requests:

E-mail:

• Submit general questions or comments online
  • Use this e-mail form to contact IDEM concerning questions or comments you may have about our Web site or our agency. Fully completing the form will allow us to direct your question or comments quickly and efficiently.

Contact an IDEM Regional Inspector:

IDEM provides a detailed regional inspectors and contact map for its inspection and permitting programs. Use the IDEM Field Staff Service Areas map to find an inspector or permit writer for your county / region.

Contact an IDEM Employee:

By Phone

• Agency Telephone Number Directory

By E-mail

As a general rule, e-mail addresses are composed of the first letter of the name, followed by the first seven letters of the last name, followed by @idem.in.gov.

• For example:
  • Name: Jane Doe
  • E-mail: jdoe@idem.in.gov
• If the last name has two surnames, only the first surname will be used. Example:
  • Name: Jane Doe-Smith
  • E-mail: jdoe@idem.in.gov

If your message does not reach the intended staff person after using this guideline, call the main reception desk at (317) 232-8603.