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Lifeline Telephone Assistance

Two federally funded programs can assist income-eligible consumers with access to telecommunications services.

Lifeline was created in 1985 to provide discounts for telephone service. Since 2016, the Federal Communications Commission (FCC) has transitioned the program toward broadband while offering reduced discounts for telephone service.

To apply for Lifeline and check eligibility, visit A paper application is available at

All Lifeline subscribers are required to certify eligibility each year.

The FCC’s Affordable Connectivity Program also offers broadband discounts for eligible households. To apply and learn more, visit

Both of these programs are funded and regulated at the federal government level. The OUCC cannot process applications or determine eligibility, and shares this information strictly for educational purposes.