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Citizens Water & Sewer Rates

Water rates

The IURC issued its order in the most recent Citizens Water rate case on April 20, 2016. The order approved a 16 percent increase in the utility's water rates, as agreed to by the OUCC, Citizens, and additional parties in December 2015. Citizens had requested a 22 percent increase in its initial testimony. To view the IURC's public file, click here and enter Cause Number 44644.

OUCC news releases:

Sewer rates

Pending rate case

UPDATE: The IURC approved this case's settlement agreement in a July 29, 2019 order.

The OUCC and additional parties have reached an agreement on most issues in Citizens Energy Group's pending sewer rate case (IURC Cause No. 45151). OUCC settlement testimony (Stull and Mierzwa) was filed on April 17, 2019.

All hearings in this case have concluded. Citizens is seeking to implement interim rates if a Commission order is not issued by August 8, 2019.

The pending case would only affect sewer rates. It would not affect water rates, natural gas rates, or rates for Citizens customers in Westfield.

The OUCC filed the following testimony on January 25, 2019, recommending reductions to the request:

An OUCC news release inviting consumer comments was issued on January 2, 2019. IURC public field hearings were held on January 7 and January 17 in Indianapolis.

For more information on the rate case process and consumer participation, please see our infographic and our guide to Speaking Out on Pending Cases.

Citizens filed the following on October 12, 2018:

Additional exhibits and work papers - along with all publicly filed documents - are available from the public case file on the Commission's website.


SIA Tracker

In Cause Number 44990, Citizens has received IURC approval of a system integrity adjustment for its sewer utility. The adjustment will add $1.30 to a monthly residential sewer bill for 5,000 gallons. State law gives the OUCC 30 days to respond to such a request, and the OUCC filed its testimony in this case on October 30, 2017.

In Cause Number 44990-SIA-2, Citizens requested approval to raise the system integrity adjustment to $2.23 for a residential customer using 5,000 gallons monthly, a 93 cent increase over the current amount. The OUCC recommended reducing this charge for such a customer to $1.03 per month. In a December 19, 2018 order, the IURC denied the proposal and directed Citizens to recalculate it. Citizens filed its recalculated tariff on December 27, 2018.


Previous rate case (2015/2016)

The IURC issued its most recent general rate case order for Citizens' sewer utility on July 18, 2016.

The order approved, with modifications, a settlement agreement among the OUCC, industrial customers, and Citizens. For a summary of the agreement, please see the OUCC's March 10, 2016 news release.

Citizens implemented the rate increase's second phase on August 1, 2017. Tariff revisions are included in the utility's July 26, 2017 compliance filing.

To view the IURC's public file, click here and enter Cause Number 44685.

The OUCC issued a January 4, 2016 news release inviting consumer comments. An IURC public field hearing was held on January 12, 2016.

Issues pertaining to seven satellite, or wholesale, customers of Citizens' sewer utility were considered in an IURC subdocket (Cause No. 44685-S1).

  • The IURC issued a July 26, 2017 order approving a settlement agreement among the OUCC, the City of Greenwood, the City of Lawrence, Ben Davis Conservancy District, and Citizens.
  • The OUCC filed testimony supporting the agreement on March 30, 2017.
  • To view the IURC's public file for the subdocket, click here.
  • In a separate subdocket (Cause No. 44685-S2), the IURC considered matters specifically pertaining to the Town of Whitestown.
  • Citizens also provides wholesale sewage disposal service to the City of Beech Grove, Hamilton Southeastern Utilities, Inc., and Tri-County Conservancy District.


Other Citizens cases

For Additional Information: