You wouldn’t give out your house keys, so don’t leave ERM access open to former authorized agents.
ERM doesn’t automatically remove former employees from the system. If it’s not part of your employee offboarding program to disable access to ERM, now is the time to do so.
If you do not disable your employee's access within ERM when they leave your workplace, they still have access to your dashboard based on their current administrative role. This process gap leaves your organization and your employees in a vulnerable position.
Consider this scenario. Grace Smith works for a school system and is assigned as a Wage and Contribution Administrator within ERM. Grace announces she is leaving in two weeks to work for another school system in Indiana. Once she leaves, Grace is removed from her previous work's email and mailing system but isn't removed from the ERM. Out of curiosity, Grace updates her password and logs into her old account. In the system, Grace still has permission to:
- Bulk upload wage and contribution entries and adjustments.
- Submit online wage and contribution entries and adjustments.
- View wage and contribution reports.
- View employees’ Social Security Numbers.
- Resolve wage and contribution transactions sent to the Exception Queue.
- Add/verify payroll calendar information upon initial login.
- Submit PERF Employer Enrollment forms.
To review each security role ranked from most access to least access to personal employee information in ERM, click here.
To review the contact types and definitions within ERM, click here.
If you have questions, please contact our Employer Advocate Team at (888) 876-2707.