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Frequently Asked Questions
Initial Application for Certification
How does the provider (applicant) apply?
The provider/applicant must contact the verifying agency, The Consultants Consortium (TCC), to obtain all prescribed forms. Documentation must be submitted on the forms prescribed where applicable.
When is the provider (applicant) eligible to receive CCDF Voucher Funds?
Upon completion of the verification process, including a facility inspection, TCC will document compliance in the appropriate manner. The provider is eligible for participation when compliance documentation has been received. It may take as long as 72 hours for a provider to appear in the intake software confirming they are an eligible provider.
When is applicant certified?
When TCC verifies compliance, the provider will be eligible for participation effective the compliance was determined.
How long is the CCDF Health and Safety Standards certification valid?
The certification is valid for one year, however, a provider will remain eligible for participation in the CCDF program until they are formally notified by the Division of Family Resources that they are no longer eligible, or the provider notifies the verifying agency in writing of their intent to withdraw. A provider’s certification can be revoked by the Division of Family Resources for cause and is non-transferable to another individual or address.
Who will notify the provider (applicant) that their certification has been denied?
The Division of Family Resources or its designee will notify the provider, in writing, through the issuance of a Notice of Order, that they are ineligible to receive CCDF funds.
Renewal of Certification
When should the provider (applicant) re-apply for participation in the CCDF program?
The provider (applicant) must re-apply, on the forms prescribed by the Division, prior to the expiration of their certification. TCC will notify the provider (applicant) by mail of their upcoming expiration date at least 30 days prior to their expiration and provide re-application information.
What will happen if the provider (applicant) fails to re-apply?
The provider (applicant) will be ineligible to receive CCDF voucher funds if they fail to renew their certification prior to their expiration. The provider (applicant) will be notified, in writing, by the Division of Family Resources that they are no longer eligible.
If a provider (applicant) fails to re-apply, how long will the provider (applicant) remain ineligible?
A provider (applicant) will remain ineligible until the provider demonstrates compliance with CCDF Provider Eligibility Standards.
Will the provider (applicant) have to submit to a home/facility inspection?
Yes, an inspection is required prior to participation.
What if a current provider (applicant) is not able to demonstrate compliance during a facility inspection?
TCC will provide the provider (applicant) with a non-compliance form which documents the reason for the non-compliance, the corrective action needed and the date of compliance. The provider (applicant) is responsible for correcting the non-compliance by the required date and reporting this to TCC so they may verify compliance. If the provider is not able to demonstrate compliance, the provider will be notified, in writing, by the Division of Family Resources that they are ineligible to receive CCDF payments. Current CCDF families will be notified by the Intake office that the provider will no longer be eligible.