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Unemployment Insurance

If you are unemployed due to no fault of your own, you may be eligible for unemployment insurance. All claims for unemployment insurance benefits must be filed through Uplink, the online filing system. Before you file a claim for unemployment insurance refer to the Claimant Handbook. The handbook has everything you need to know for filing an unemployment insurance claim. 

We also encourage you to check out the tutorials and videos in the Video Vault. These videos contain answers to your frequently asked questions.

Step 1: APPLY

File an initial application for benefits as soon as you become unemployed. This begins the mandatory one week non-paid waiting week. Benefits will be paid for eligible claims filed after this one week non-paid waiting period.

Click here to access Uplink CSS

You will need the following information when filing:

  • A valid email account – your email address will become your Uplink Username – call 1-800-891-6499 if you need help creating a free email account.
  • Address, social security number, Indiana Driver’s License or valid ID, date of birth and phone number.
  • Last employer’s name, mailing address, phone number, dates of employment and reason you are unemployed.
  • Most recent paycheck stub.

Step 2: VOUCHERS

Vouchers must be submitted weekly through the Uplink filing system. Submit your weekly voucher the week following your initial application and each week thereafter.

Benefits are paid weekly.Weeks run from Sunday 12:00 a.m. to Saturday 8:59 p.m. Eastern-time. Vouchers cover the previous week and may be filed starting on Sunday.

You must submit a weekly voucher even if you have an issue delaying your benefits or are appealing a decision. When a determination is reached all eligible payments will be released.

Step 3: AFTER FILING

Within 10 business days of filing, you will receive a wage transcript and benefits computation form. This does not mean you qualify: it is a statement providing a possible weekly benefit amount and an overall maximum benefit amount should you be eligible.

Eligibility will be determined during the first 21 business days if there are no issues with your claim. We encourage you to check your claimant homepage daily throughout this time.

Looking for a Job? Check out the ICC Jobs App!

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.

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