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Payment Disbursements

Public Notice:  All EPPICard VISA® Debit Cards deactivated on September 24, 2020.  Please refer to the Notice of Change letter mailed to you in July, or call EPPICard Customer Service at 888-393-5866 for more details on accessing balances from VISA® cards after September 24, 2020.

Electronic payments are more convenient and safer than paper checks by eliminating the possibility of a check being lost, damaged, or stolen.  Electronic payments also expedite payments to the participants by avoiding delays caused by mail services.  A custodial party may choose which method of electronic payment is preferred.  The selected method will be the same for all of that custodial party's child support cases as long as the payments are posted by the State Child Support Bureau, or by Allen, Marion, or Vanderburgh County Clerks' offices.  Payments posted directly at other local County Clerks' offices will be issued by check to the custodial party.

WHAT ARE MY CHOICES? 
 
Direct Deposit
 
Child Support payments are deposited into a custodial party's personal checking or savings account. If a custodial party chooses direct deposit, he/she must complete and return the Direct Deposit Authorization Form, State Form 51519, with all necessary documentation to the Indiana State Central Collection Unit (INSCCU). After an initial 10 day waiting period to allow for verification of the banking information, any child support payments received will begin to be deposited into the designated account. Custodial parties who have questions about direct deposit or have made changes to their designated account should contact the Kidsline at (800) 840-8757.
 
Way2Go Mastercard® Debit Card
 
The Way2Go Mastercard® Debit Card is designed for safety and convenience.  The debit card account is a good choice if a custodial party wishes to keep support payments separate from a personal bank account or if a custodial party does not have a personal bank account.  Additionally, payments received on the Way2Go Mastercard® Debit Card are viewable online.  The debit card service also allows a custodial party to enroll in various automated text or email notifications.  For more information on the Way2Go Mastercard® Debit Card, please call the debit card customer service line at (833) 959-2437 or click: Way2Go Mastercard® Debit Card.
 
The new Way2Go Mastercard® Debit Card offers more services at no charge.  For a complete list of fees, click here.
 
Additional Way2Go Mastercard® Information

For questions on VISA EPPICards, contact EPPICard Customer Service at 888-393-5866.

 

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