Participant Services


Please be aware that there are current reports of phishing emails, phone text messages, and vishing phone calls, intended to obtain personal and/or card information. Phishing and vishing are types of scams designed to steal your personal information. For example, you might receive a message that says that your debit card account has been closed, instructing you to call a phone number and give personal information to re-open the account.   Please be advised that the debit card vendor, EPPIC, will never request your personal information such as social security number, card number or PIN through any of these methods. If you receive these types of requests, do not respond to them. Being informed is your best defense. See the Protect Yourself link at ways of avoiding identity theft.  If you believe your debit card account has been compromised, please call the number on the back of the debit card.   Additionally, you can report suspected scams to the Indiana Attorney General’s Consumer Protection Division by visiting by calling 1-800-382-5516.  People who have already fallen victim to this, or any other scam, can download an Identity Theft Victim Kit at the site.