Table of Contents
Signing Up for a New Account
Ready to sign-up for your new account? Complete the following steps
STEP 2
Enter your Basic Profile Information.
Click Send Verification Code to continue.
Do not use a temporary email address. This should be an email address you will always have access to.
STEP 3
Open a new browser tab or window to check your email for a message with the subject of Access Indiana Email Verification.
Copy or write down the verification code.
STEP 4
Under Registration Code, paste or type the code.
Click Continue.
STEP 5
Enter your password and confirm your entered password.
Click Continue to proceed to the next step.
(OPTIONAL) STEP 6A
Choose whether to use Two-Step Verification.
If you choose to opt in, choose your phone number or authenticator app radio button and click Continue to proceed to the next step.
OR
Select to Skip to proceed to the next step.
(OPTIONAL) STEP 6B
Validate Two-Step Verification.
If you choose to opt in, choose your method of a second factor and proceed to verify with the code provided. Once done, click Continue to proceed to the next step.
(OPTIONAL) STEP 7A
Validate by QR Code by entering code and click the Continue button.
(OPTIONAL) STEP 7B
Validate by phone using Text or Voice by entering code after clicking the Send Code button or you can Skip.
(OPTIONAL) STEP 8
Choose whether to use a Recovery Email.
If you choose to opt in, enter a secondary email (must be different than your primary email) and select the Continue button to proceed to the next step.
OR
Click the Skip button.
(OPTIONAL) STEP 9
Enter your password and click the Continue button.
Reset Your Access Indiana Password
If you are having trouble logging in and need to recover your password, complete the following steps.
STEP 1
Click the Sign In button.
STEP 2
Enter your Access Indiana primary email address. Click the Continue button.
STEP 3
Click the Forgot Your Password? link and click the Continue button.
STEP 4
Enter your email address and click the Continue button.
STEP 5
Check your email.
STEP 6
Click the Confirm button in your email for your Password Change Request.
STEP 7
Enter your new password, re-enter your new password and click the Reset Password button.
STEP 8
Password changed success page.
Instructions for Adding an Authenticator to Your Access Indiana Account
STEP 1
Navigate to the Access Indiana Account Security page after you have logged in.
STEP 2
Verify your account by clicking the Yes button.
STEP 3
Verify your account by entering your Password and clicking the Continue button.
STEP 4
Select an Authenticator App by clicking the Enable button.
STEP 5
Click the Setup button.
STEP 6
Scan the QR Code and then click the Next button.
STEP 7
Enter the Verification Code and click the Save button.
STEP 8
Click the Turn On Two-Step Verification button.
STEP 9
Verify your account by entering your Password and clicking the Continue button.
STEP 10
Enter your one-time cade and click the Continue button.
How to Update Your Email Address in Access Indiana
Note: If you are switching your Recovery Email to be the Primary email address, you must first change the Recovery Email.
STEP 1
Navigate to Account Security.
STEP 2
Click the Verify Account button and then click the Yes button.
STEP 3
Verify your account by entering your Password and click the Continue button and enter your Verification Code.
STEP 4
Account is Verified.
STEP 5
Click Update button to Update Primary Email.
STEP 6
Enter a new Primary Email Address and click the Send code button.
STEP 7
Enter verification code from received email and click the Submit button.
Changing your Recovery Email
STEP 1
Navigate to Account Security.
STEP 2
Click the Verify Account button and then click the Yes button.
STEP 3
Verify your account by entering your Password and click the Continue button and enter your Verification Code.
STEP 4
Account is Verified.
STEP 5
Click Update button to Update Secondary Email.
STEP 6
Enter a new Secondary Email Address and click the Send code button.
STEP 7
Enter verification code from received email and click the Submit button.
