IN.gov - Skip Navigation

Note: This message is displayed if (1) your browser is not standards-compliant or (2) you have you disabled CSS. Read our Policies for more information.

Division of Student Financial Aid

SFA > Appeals Appeals

Students who have been denied state financial aid awards may appeal that decision with the Division of Student Financial Aid (SFA).

Documented appeals (click HERE for more information about supporting documentation) in the following categories will be considered:

  • Appeals for late FAFSA filing (FAFSA filed after March 10 Indiana filing deadline)
    • SFA considers documented appeals if the missed deadline is related to one of the following:
      • Death of an immediate family member* that occurs within 30 days of the filing deadline
      • Serious illness of the student or an immediate family member that occurs within 30 days of the filing deadline
      • Active duty military service by the student that prevents the student from filing by the deadline
  • Appeals for late edit corrections (Edits corrected after May 15 Indiana edit correction deadline)
    • SFA considers documented appeals if the missed deadline is related to one of the following:
      • Death of an immediate family member* that occurs within 30 days of the edit correction deadline
      • Serious illness of the student or an immediate family member that occurs within 30 days of the edit correction deadline
      • Active duty military service by the student that prevents the student from correcting edits by the deadline
  • Residency
    • For example, student has been an Indiana resident since December 31 of the prior year and will remain an Indiana resident in the current year and throughout the academic year of the financial aid award.
    • For example, a parent of a dependent student has been an Indiana resident since December 31 of the prior year and will remain an Indiana resident in the current year and throughout the academic year of the financial aid award.
    • Residency appeals must be resolved before the edit correction deadline of May 15 unless the student also can provide supporting documentation of extenuating circumstances which prevented him or her from meeting this deadline.
  • 21st Century Scholarship Program Eligibility
    • For example, student who graduated high school in 2011 or earlier did not matriculate to college within 2 years of his or her high school graduation as required by program rules.
    • For example, student who graduated high school after 2011 did not matriculate to college within 1 year of his or her high school graduation as required by program rules.
    • For example, student did not file a FAFSA each year as required by the program rules in order to remain a Scholar.
  • Credit Completion Requirements
    • For example, student who fails to complete at least 24 credit hours by the end of his or her first Frank O'Bannon Grant award year in order to renew aid for the second year.
    • For example, 21st Century Scholar who fails to complete at least 30 credit hours by the end of his or her first Scholar award year in order to renew aid for the second year.
    • SFA considers documented appeals if failure to complete the required number of credit hours is related to one of the following: 
      • Death of an immediate family member
      • Serious illness of the student or an immediate family member
      • Active duty military service by the student
      • A natural disaster impacting the student or an immediate family member
      • Other extenuating circumstances, which is defined as events or situations over which the student has had no control, ability to monitor or have reasonable knowledge of, preventing the student from meeting the specified requirements
    • Credit completion requirement appeals may only be submitted while enrolled in and attempting credit hour classes, or for a term in which the student enrolled and attempted credit-hour classes but withdrew/stopped attending classes.

*Immediate family member is defined as a student's spouse, child, parent, grandparent or sibling.

NOTE: Appeals are most often denied for the following reasons:

  • Lack of supporting documentation
  • Student or parent simply forgot or did not know the deadline or program requirements.
  • Matter is unappealable at the state level (Students may wish to speak with the  financial aid office about appeals or professional judgments at the institution level.)
    • Institution's Satisfactory Academic Progress (SAP) requirements (including minimum GPA)
    • Expected Family Contribution (EFC) calculations
    • Dependency status

How to Appeal

  1. Student submits an Appeal Form and all supporting documentation to the Appeals Committee via one of the following:
    Mail:
    Division of Student Financial Aid
    Indiana Commission for Higher Education
    ATTN: Appeals Committee
    W462 Indiana Government Center South
    402 West Washington Street
    Indianapolis, IN 46204

    Fax:
    317.232.3260

    Email:
    appeals@che.in.gov
  2. The appeal is reviewed by the Appeals Committee.
  3. Student is notified of the Committee's decision via email at the email address listed on the Appeal Form.

The appeal process takes approximately 2 to 3 weeks from receipt of the completed form and documentation. In order to receive state financial aid for a particular term, the appeal must be received and processed before the end of that term. Appeals approved after the end of a term will only apply to future terms in the academic year. Submitting an appeal without the required supporting documentation will delay the appeal review process.

Additional Resources

Questions

Please direct questions to appeals@che.in.gov or 1-888-528-4719.