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Indiana Office of Utility Consumer Counselor

Indiana Office of Utility Consumer Counselor

OUCC > About Your Rates About Your Rates

Many Indiana utilities are allowed to raise rates only with the Indiana Utility Regulatory Commission's (IURC's) approval.

  • Rate cases are formal, legal proceedings. The IURC serves as the "judge and jury."
  • Utilities present rate requests through attorneys and expert witnesses.
  • The Indiana Office of Utility Consumer Counselor (OUCC) - a state agency separate from the IURC - has attorneys and technical experts who participate in IURC cases on behalf of consumer interests.
  • Other parties may intervene under Commission rules.

The OUCC's infographic offers an overview of a typical rate case's steps, with our Guide to State Utility Regulatory Proceedings offering more details.

  • Consumer comments are invited in all rate cases. The OUCC's Speaking Out on Pending Cases fact sheet offers more information.
  • Utilities with fewer than 5,000 customers can use the small utility filing process. It can reduce a rate case's time and expenses, but the standard of OUCC and IURC review is no different from a typical case.

Some types of utilities are not under IURC jurisdiction. They include rural electric membership cooperatives and most municipal utilities. The OUCC offers:

Additional Resources: