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It's the law, and 811
makes it easier than ever!
Indiana law requires all property owners to make an important phone call before doing any digging on their land. Whether you are planting a tree, putting in a new fence or children’s play set, or digging for any other reason, it is critical that you call Indiana 811 at least 48 hours in advance. The service is available 24 hours a day, 7 days a week.
Indiana's 811 service is now available online, as well. Homeowners and contractors can submit requests at 811now.com.
By calling 811 or visiting 811now.com, utility crews can come to your property and mark the locations of underground utility lines at no charge to you. The markings are done with chalk that rain will eventually wash away. Allowing utility crews to mark line locations will help keep you - or a contractor - from accidentally hitting a gas line, water main or other underground line. This will help keep service to you and your neighbors from being disrupted, and help protect you from expensive repair costs and a potential fine. More importantly, calling before you dig can help protect you from a serious or even fatal injury. Making this brief phone call or web visit is important no matter how shallow you dig or how simple your project is, since different utility lines are buried at different depths.
The Federal Communications Commission has designated 811 as the national toll-free number for all local “Call Before You Dig” phone centers throughout the United States. 811 in Indiana took effect May 1, 2007 and is reachable toll-free from anywhere in the state.
Indiana's "Call Before You Dig" phone center, formerly known as the Indiana Underground Plant Protection Service (IUPPS), can also be reached toll-free at 1-800-382-5544.
A 2006 national survey showed that only one-third (1/3) of all homeowners called to have their utility lines marked before they started outdoor projects requiring digging. But in a different national survey, 89 percent of professional excavators said this is a simple and quick call to make. Participation and compliance have increased dramatically since the new 811 code was introduced.
811 is easy to remember, and makes it as easy as possible for anyone to make this important call.
Indiana Office of Utility Consumer Counselor (OUCC)
115 W. Washington St., Suite 1500 South
Indianapolis, Indiana 46204
Voice/TDD: (317) 232-2494
Fax: (317) 232-5923
Indiana Utility Regulatory Commission (IURC)
101 W. Washington St., Suite 1500 East
Indianapolis, Indiana 46204
Voice/TDD: (317) 232-2701
Fax: (317) 233-2410