Contact Us
The Indiana Office of Utility Consumer Counselor is open from 8:00 a.m. until 5:00 p.m., Monday through Friday (excluding state holidays).
We can be reached by mail, e-mail, phone or fax, or by using the electronic form below.
If you need to file a utility complaint, please click here for the OUCC's complaint form.
If you wish to provide comments on a pending case, please specify the case as clearly as possible by including the utility's complete name, the issue in question (For example: rate increase, service territory expansion, etc.) and the IURC cause number (if possible). Please include your full name and mailing address, and specify whether you are a customer of the utility involved in the case. (For additional tips on providing case-related comments,
please click here.)
If you have previously contacted the OUCC, please take a moment to complete our survey.
E-mail:
uccinfo@oucc.IN.gov
Mail:
Indiana Office of Utility Consumer Counselor
National City Center
115 W. Washington St., Suite 1500 South
Indianapolis, Indiana 46204
Phone:
1-888-441-2494 Toll Free
(317) 232-2494 Voice/TDD
Fax:
(317) 232-5923
Electronic Contact Form
Your e-mail address and phone number are required.
The OUCC has relocated to 115 W. Washington St., Suite 1500 South, Indianapolis, IN 46204.
- Reduce my winter heating bills
- Receive tax incentives for energy efficiency
- Understand natural gas prices
- Understand electric rates
- Reduce my water bill
- Understand sewer rates
- Understand my phone bill
- Protect myself from telephone fraud
- Find a broadband service provider
- Know the pros and cons of going all-wireless
- Know the pros and cons of Internet telephony (VoIP)
- Comment on a pending case
