Thank you for visiting the Commission's website. Please be advised that the IURC is moving office locations from the PNC Center to the Indiana Government Center North building. The final day in the PNC offices is October 28, 2026 and the Commission will begin in the new offices starting on November 12, 2026.
Whether you are needing assistance, submitting a resume, or seeking information on a utility-related matter, your inquiry is always welcome. During the transition, the Commission's office hours will remain the same: 8:15 a.m. to 4:45 p.m., Monday through Friday, and starting November 12, 2026, the new offices will open.
Here are the ways to contact the Commission:
Address (starting November 12, 2026): 100 N. Senate Ave., Suite E1001, Indianapolis, IN 46204
Front desk: (317) 232-2701
Agency fax: (317) 232-6758
Consumer Affairs Division fax: (317) 233-2410
Complaints
If you are a consumer wishing to file a complaint regarding a regulated utility, please click here. However, before filing your complaint, we encourage you to browse the Customer Assistance section of our website. It is very informative and may save you time in the complaint process. You may also contact the Consumer Affairs Division at 1-800-851-4268 or 317-232-2712.
Public Records Requests
To request public records, including copies of utility tariffs, annual reports, official documents, or other documents stored by the Commission, please submit your request by using the APRA portal here.