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The Telephonic Interpretation contract establishes 24 hour/7 day a week interpretative services.
The rates are billed by the minute based on the language selected. The contractor has educational materials, and provides awareness training, to assist those interacting with Limited English Proficient persons (for example, cards to communicate that interpretative services are being provided at no cost to the person).
The contractor also provides upon request four way conference calling at no additional cost to the state.
In the event that the services were not satisfactory, please contact the Vendor Contract Manager.
Afghani (Dari), Afrikaans, Akan, Albanian (Gheg & Tosk), Amharic, Amoy, Arabic (All Dialects), Armenian, Asante, Assyrian, Azerbaijani (Azeri), Badini, Bahasa, Bajuni, Bamanankan, Bambara, Bangla, Basque, Belarusian, Bengali, Berber, Bosnian, Bravanese, Bulgarian, Burmese, Cambodian (Khmer), Canadian French, Cantonese, Cape Verdian, Castilian, Catalán, Cebuano, Chaldean, Chin, Chuukese, Czech, Danish, Dari, Darija, Diejiu, Dinka, Dioula, Djerma, Dutch, Estonian, Ewe, Falam, Fante, Farsi, Fijian, Filipino, Finnish, Flemish, French, Fukienese, Fulani, Fuzhou, GA, Galician, Garre, Georgian, German, Gourmancema, Greek, Guarani, Gujarati, Haitian Creole, Hakka, Hassaniya Arabic, Hausa, Hebrew, Hindi, Hindko, Hmong, Hunan, Hungarian, Ibo, Igbo, Ilocano, Ilongot, Indonesian, Italian, Japanese, Jarai, Javanese, Jula, Kachin, Kanjobal, Kannada, Kaqchikel, Karen, Karreni, Kazakh, Khmer (Cambodian), Kibajuni, Kikongo, Kikuyu, Kinyarwanda, Kirgiz, Kirundi, Kiswahili, Konkani, Korean, Krio (Sierra Leone), Kurdish, Kurdish badini, Kurdish Kurmanji, Kurdish Sorani, Lao, Laotian, Latvian, Leta, Lingala, Lithuanian, Luganda, Luhya, Luo, Macedonian, Mai Mai, Malay, Malayalam, Malinke, Maltese, Mam, Mandarin, Mandingo, Mandinka, Marathi, Marshalese, Masbatenyo, Mien, Mina, Minangkabau, Mirpuri, Mixteco Alto, Mixteco Bajo, Moldovian, Mongolian, Montenegro, Moore, Mossi, Navajo, Ndebele, Nepali, Norwegian, Nuer, Oriya, Oromo, Pahari, Papiamento, Pashto, Patois, Persian (Farsi), Pidgin, Polish, Portuguese, Portuguese Creole, Potohari, Pulaar, Punjabi, Putian, Quechua, Quiche, Romanian, Russian, Salish, Samoan, Sarikoli, Serbian, Serbocroatian, Shanghainese, Shona, Sicilian, Sinhala, Sinhalese, Slovak, Slovenian, Somali, Soninke, Soso, Spanish, Sudanese, Swahili, Swedish, Sylheti, Syriac, Tachew, Tagalog, Taiwanese, Tajik, Tamashek, Tamil (Sri Lankan & Indian), Tatar, Tedim, Telugu, Tetum, Thado-Kuki, Thai, Tibetan, Tigre, Tigrinya, Tohono O’odham, Toisan (Chinese),Tokelauan, Tongan, Tshiluba, Turkish, Twi, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Visayan, Walloon, Wenzhou (Chinese), Wolof/Ouoloff, Yiddish, Yoruba, Yupik, Zarmasonghay.
Phone: dial the toll free number indicated on your instruction card, then press option 4
Email: your name, email address, and phone number, your Propio account number, date and start time of call, language required, and expected length of the call to ScheduledOPI@Propio-LS.com
For additional help, you can call client support at 1 (888) 528-6692
Propio Language Services
Windy Taylor, Account Manager
Phone: (913) 396-6045