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To streamline and improve printing, copying and mailing services IDOA has consolidated these services through a contract with a single on-site vendor, Novitex. The contract was established through RFP 7-61.This enterprise-wide solution provides state agencies one-stop-shop efficiencies and accountability.
To ensure that an agency's billing requirements and service levels are established prior to service being provided, please contact Novitex or Hailey Aycock
Print & Mail Services Contract Information | (.pdf) State of Indiana User Guide | (.pdf) Customer Service Comment Card | (.pps)
Print Ordering Guide | (.pdf) Print Standard Offering Estimate Tool | (.pdf) Request for Print Service| SF 44874 Required for all print jobs Confidential Print and Mail Services Submission of Confidential Information | SF 53623 Required for print jobs that contain confidential information Business Card Order Form | (.pdf) Orders fulfilled by PEN Products, read the Print Ordering Guide for updated info
USPS Rate Changes | (.pdf) USPS Rate Increase Notice | (.pdf) Change of Address Form | (.pdf) Interdepartmental Mail Addressing Guide | (.pdf) Request for Shipping Supplies | SF 54694
SendSuite Desktop Introduction | (.pdf) SendSuite Desktop FAQ | (.pdf) SendSuite Desktop Training Video | (watch) Adobe Flash required SendSuite Desktop User Guide | (.pdf) Ordering eCertified Envelopes | (.ppt)
Memorandum for Billing Changes | (.pdf) Billing Code Request | SF 54695 Billing Instructions | (.pdf) Billing Requirements FAQ | (.pdf)
Request for Print Service| SF 44874