Child Support Customer Service Kidsline (317) 233-5437 and (800) 840-8757
Kidsline customer service hours: Mon--Fri 7:00 a.m. to 6:00 p.m. Closed on State Holidays. Automated phone service is available 24 hours, 7 days/week. Assistance is available in 170 different languages upon request.
The age of emancipation for purposes of child support changed from 21yrs to 19yrs. This legislative change became effective July 1, 2012. Click here for more information.
11/7/2012: Attention Non-Custodial Parents - The Online credit/debit card payment website has a new vendor effective Wednesday, November 7, 2012 at 3:00 p.m. Now accepting VISA payments! Please click on Make a Child Support Payment to be directed to the new website address. If you have saved the previous link in your ‘Favorites’, you will need to delete it and create a new shortcut.
Additionally, if you pay child support by phone, the phone number has changed. Effective Wednesday, November 7, 2012 , the phone number is 1-855-972-9427. You will be directed to the automated phone system to process your child support payment. Follow the prompts that inform you what you need to enter using the keypad of your phone. You will need to enter the SSN of the person who is responsible for the child support payment, the 10 digit Indiana child support case number, the payment amount, the credit/debit card information, and phone number.