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Child Support Customer Service KIDSLINE:
(317) 233-5437 and (800) 840-8757
KIDSLINE customer service hours are Monday -- Friday 7:00 am to 6:00 pm.
Closed on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
Automated phone service is available 24 hours, 7 days/week.
Assistance is available in 170 different languages upon request.
Every child has the right to the care and support of both parents whether or not the parents are married or both in the home. The child support program enforces this right. Services offered through your local County Prosecutor's Office include locating noncustodial parents, establishing paternity, establishing and enforcing support and medical orders, and collecting current and past due support payments.
6-30-2010
New Paternity establishment information reflecting changes related to Senate Enrolled Act 178, effective July 1, 2010, is now available. Click here for more detailed information.
1-13-10 Annual Support Fee (ASFE)
The Annual Support Fee (ASFE), commonly referred to as a docket fee by County Clerks, is a $55 yearly fee that is due each January on each child support case. It is not a new fee. It must be paid by all individuals whose court order requires them to pay support or maintenance payments through the Indiana State Central Collection Unit (INSCCU) or through the Clerk of Courts. It is assessed per Indiana Code 33-37-5-6. The purpose of the Annual Support Fee is to help cover the expense/maintenance of the case/court order with respect to the cost of processing payments, postage for mailings, staff, etc.
Obligors whose employers remit their child support obligations through income withholding may receive notices by mail from the Child Support Bureau indicating that the Annual Support Fees are due. Coupons are included at the bottom of those notices for remittance of payments. Checks or money orders for the Annual Support Fee payments should be payable to the Indiana State Central Collection Unit (or INSCCU) and sent to:
INSCCU - ASFE
PO Box 6271
Indianapolis, IN 46206-6271
Note: This address is different than the address for regular child support payments!
To ensure proper credit, ASFE’s must be clearly marked as ASFE payments. Regular child support payments cannot be included in the amount submitted for the ASFE. If the noncustodial party does not pay the entire ASFE amount, an income withholding order may be sent to his/her employer to have the fee withheld from earnings.
If you are a noncustodial parent and have general questions about annual support fees, please call the KIDS Line at (317) 233-5437 or (800) 840-8757. For specific questions (e.g. incorrect notice or fee amount), contact the Clerk’s Office in the county where the order resides.
12-28-2009 - Changes to the Indiana Child Support Guidelines for 2010
The Indiana Supreme Court has approved changes to the Child Support Guidelines effective January 1, 2010. A new child support calculator based on the amended guidelines will be published on the Indiana Courts website by January 1, 2010. The calculators currently available there will be unavailable when the new calculator is published. If you wish to access the Indiana Courts website now, simply click the link below:
http://www.in.gov/judiciary/childsupport/
8-25-09 - USDA Farm Service Agency Payments
On or around September 1, 2009, all Farm Service Agency (FSA), Commodity Credit Corporation (CCC) payments will be processed through the United States Treasury Department’s Financial Management Service (FMS) making them eligible for child support offset. Up to 100 percent can be intercepted to cover current child support balances first and outstanding arrears second. Only payments made to individual Social Security numbers will be eligible for this offset.