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Employers have long asked Congress to enforce standardized child support Income Withholding Orders(IWO) forms as well as having one central location in every state for remittance of income withholding payments. The Federal Office of Child Support Enforcement (OCSE) in conjunction with Office of Management and Budget (OMB) issued new rules regarding these two issues and slightly modified the standardized federal Income Withholding forms.
The Two Most Important Changes
1. All child support income withholding orders must be issued on the new OMB-approved IWO form (OMB 0970-0154). This form cannot be modified.
2. Payments must be directed to each State’s statewide disbursement unit (SDU). Indiana’s SDU is the Indiana State Central Collection Unit (INSCCU).
To make this transition easier, the Child Support Bureau (CSB) of the Indiana Department of Child Services has created an Indiana-specific version of the new IWO for use by courts, private attorneys, and pro se litigants. This version is a “fillable” PDF of the OMB-approved IWO form. CSB has created additional tools such as a document with simplified instructions for pro se litigants. Additionally, we will be creating a Frequently Asked Questions document.
The following includes more detail on the new rules depending on whether the IWO was issued before or after May 31, 2011.
On IWOs issued on or after May 31, 2011 - New IWOs:
On IWOs issued before May 31, 2011 - IWOs already processed by the employer:
An employer can reject an IWO under the new federal regulations for the following reasons:
The Federal Office of Child Support Enforcement (OCSE), in partnership with states, public, and private sector employers,
payroll processors, and related organizations developed the electronic Income Withholding Order (e-IWO) process.
Begun in 2004, it has resulted in:
The first step was a "system to system" interface with electronic formats enabling:
A centralized federal internet portal enables states and employers to easily and securely exchange files with just one entity.
The portal picks up the Income Withholding Orders (IWOs) from each participating state daily. Then, edits them,
formats them according to each employer's preferences, bundles them for each employer from all participating states,
and delivers them to the employers. The portal then picks up the Acknowledgement from participating employers, edits them,
formats them, bundles them for each state from all participating employers, and delivers then to the states.
You can save $3.00 to $4.00 per IWO and be up and running in as little as two weeks with no programming required.
Use a simple, no programming alternative that automates the mandatory IWO Acknowledgement.
This option uses a pre-filled Acknowledgement in either a spreadsheet or PDF file format. Samples of each are located here.
Either a pre-filled spreadsheet with the list of IWOs or separate PDF Acknowledgements are delivered to the employer along with a PDF of each IWO document.
The spreadsheet or PDFs are completed by the employer with minimal data entry and saved to a directory.
The portal picks up the completed documents, processes the acknowledgements, and delivers them to the appropriate state.
The process uses Secure File Transfer Protocol (SFTP) or uses a File Transfer Protocol (FTP) server with a Virtual Private Network (VPN).
For more information or assistance regarding transmission/connectivity options please contact Bill Stuart from
the Administration of Children and Families at email@example.com or at (518) 399-9241.
For a copy of the Income Withholding Order Document, Instructions, and other IWO tools click here.