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Training Manual: Section 2

Selling a License

If you choose New License, you will be taken to this screen.
  • If the customer information is pre-populated, please verify that it is correct before proceeding.
  • Otherwise, enter or correct the customer information in the required fields.
  • If the customer used a driver license number and is making changes to contact information, please remind the customer to obtain a new driver license.
  • Choose Resident or Non-Resident and click Next to continue the transaction.
  • Under certain circumstances, non-residents may purchase resident licenses. If you select Resident for a non-resident, you will be taken to a screen for verification they meet the residency requirements.

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