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Indiana Enhanced 911

911 Coverage > Contacts > Network Provider Network Provider


INdgitial Telecom of Fort Wayne Indiana serves as the network provider for all Wireless E9-1-1 calls.  For more information on INdigital and the IN 9-1-1, please visit



The state of Indiana provides a single, statewide private E9-1-1 network (IN911 network) to handle 9-1-1 calls from cellular phones. This network uses the most modern, state-of-the-art technology available: a self-healing Synchronous Optical Network (SONET) serves as the transport network for a diverse IP-based ‘mesh network’ that delivers 9-1-1 voice and ALI data using IP technology. IP signaling is converted to analog voice and traditional RS-232 data communications to serve legacy equipment in the back room of the local PSAP. All elements that make up the IN911 network are 100 percent redundant.

In addition to the redundant nature of the IN911 network design, the IWAB is implementing tertiary connections from third party service providers. These connections are used to connect multiple providers’ networks for improved delivery of wireless 9-1-1 calls where available.

The network is evolving to support additional agencies to promote public safety for Indiana residents and visitors. IWAB is in the process of extending the IN911 network across state boundaries into Michigan, Illinois, Ohio and Kentucky to enable wireless call transference across state lines along with the location information associated with the call.