Across State government, many of our coworkers are making an impact not just in their agencies, but also in the broader Indianapolis community. One place where that passion truly shines is at Indianapolis Animal Care Services (IACS), Indianapolis’s open-intake municipal shelter that relies heavily on volunteers to provide care, comfort, and enrichment to animals in need.
Several State employees volunteer their time at IACS and were excited to share about their experiences. They also are open to questions if anyone wanted to reach out.
Jessica Dugan (Department of Child Services) I’ve been volunteering at IACS for four years, and it’s still one of my favorite parts of the week. I’m there almost every Saturday. I walk dogs, help them get time outside, clean their kennels, and make sure they have blankets and treats. I also spend one-on-one time with dogs who need extra attention, and I help with cats when I can.
Volunteering at IACS is important to me because it’s a way to show up for animals who don’t have anyone else. Even being there for a few hours can make a real difference in their day. It’s hard work, but it feels really meaningful. Helping animals who might otherwise be overlooked has been incredibly rewarding. I’ve also met some amazing people and made great friends through volunteering, which has been such a fun bonus.
Katie Hall (Indiana Housing and Community Development Authority) Volunteering at Indianapolis Animal Care Services over the last ten years has changed my life for the better. It’s an incredible feeling knowing that the animals’ lives are vastly improved just by showing up and being present with them for even a short amount of time. Now is the perfect time for anyone thinking about volunteering to join us, because the shelter just moved to a gorgeous brand new facility. What used to be a dreary, smelly, sad place to spend time is actually pretty pleasant now. If you have questions about how to go about volunteering, please don’t hesitate to reach out to me at Kahall@ihcda.in.gov.
Photo caption: Volunteer Katie spending time with two dogs during an outdoor play session.
Marci Rautio (Indiana State Personnel Department) I hear people say, ‘I could never volunteer at the shelter—it would be too sad.’ And while it is hard knowing so many animals are still waiting for their forever homes, showing up for them truly makes a difference. Our volunteers help ensure every animal feels cared for, comfortable, and loved during their stay.
There are so many ways to get involved: dog walking, enrichment activities, cleaning, adoptions support, special events, or even taking a dog out for the day to a park or a dog‑friendly business.
And if you’re thinking about adding a furry family member, we hope you’ll visit IACS to meet the wonderful dogs and cats available for adoption. We have so many incredible animals who deserve a second chance. Two of my own dogs—Lottie and Clarence—came from IACS, and they’re absolutely amazing. Our beautiful new facility at 5001 E. Raymond Street is open daily from 12–7 p.m. We’d love for you to stop by!”
Photo caption: Volunteer Marci and her dogs Clarence and Lottie adopted from the shelter.
Each of these volunteers brings a unique perspective, but they all share the same motivation: improving the lives of animals and supporting an organization that serves a critical role in the community.
There are countless ways to get involved at IACS. Whether you’re interested in hands-on interactions or behind-the-scenes support, there’s truly something for everyone. Volunteer opportunities include:
- Walking dogs
- Caring for cats
- Providing enrichment activities
- Participating in the Dog Day Out program
- Assisting at events
- Supporting medical staff
- Taking animal photos
- Doing laundry and dishes
- Cleaning and organizing
One of the most popular and rewarding programs is Dog Day Out, which gives shelter dogs a chance to spend a day exploring the world outside the kennel. This could include a trip to a park, a dog‑friendly café, or simply a car ride! Beyond offering a much‑needed break, this program gives animals the opportunity to be seen in the community in a relaxed, non-shelter environment. That visibility can lead directly to adoption, and even when it doesn’t, the dog still gets enrichment, socialization, and a joyful day with a caring companion. It’s truly a win‑win.
Fun Fact! If you visit the Statehouse Market on Thursdays, you’ll see IACS dogs out enjoying the day as part of the Dog Day Out program. Please stop by, say hello, and chat with a volunteer, they’re always happy to share their experiences or tell you more about the furry friend by their side.
How to Get Started:
If you’re interested in joining your fellow State employees in supporting IACS, becoming a volunteer is easy. Simply fill out the application here: www.volgistics.com/appform/1675264840
Whether you’re a lifelong animal lover or simply looking for a rewarding way to give back, IACS offers meaningful opportunities to make a tangible difference, one walk, one cuddle, or one Dog Day Out at a time.
