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Health coverage after the public health emergency

How a return to normal will impact some Indiana Medicaid members

During the COVID-19 federal public health emergency, due to federal requirements, Indiana Medicaid members have been able to keep their coverage without interruption. In 2022, we anticipate that the federal government will decide that our country is no longer in a public health emergency.

When the federal public health emergency ends, Indiana Medicaid will begin to return to normal operations. This means that information about each member is looked at once a year to determine if the member still qualifies for coverage.

Many of these redeterminations are done automatically based on information the state has available. In some situations, the state of Indiana will need to ask the member for information about themselves and their family, like current address, employment status and income, age and family size.

What can members do?

Anyone who is currently in one of Indiana Medicaid’s health coverage programs, including the Healthy Indiana Plan, Hoosier Healthwise, Hoosier Care Connect or traditional Medicaid, taking action now could help you stay covered.

To help keep you covered, or help you find the right coverage for you and your family, the Indiana Family and Social Services Administration needs all Medicaid members to take these steps to ensure we have current info.

  • Go to FSSABenefits.IN.gov.
  • Scroll down to the blue “Manage Your Benefits” section
  • Click on either “Sign in to my account” or “Create account.”
  • Call 800-403-0864 if you need assistance
  • Then watch your mail! Be sure to respond with any information you’re asked for.

Click here to see how to navigate FSSABenefits.IN.gov.

Your coverage under the Indiana Medicaid program will never be cut off without you first having the opportunity to give the state new and updated information. But it is important that you respond to requests from FSSA and provide the needed information when you’re contacted.

What if I lose my coverage?

If you find out that you are no longer eligible for coverage through the Medicaid program, you could check to see if you qualify for coverage through the Federal Marketplace online a HealthCare.gov or by calling 800-318-2596. If you are over 65, you could look into coverage through the federal Medicare program at Medicare.gov or by calling 800-MEDICARE. Indiana’s State Health Insurance Program can also help you with any questions you have about Medicare. Find them online at medicare.in.gov or call 800-452-4800.

There are also specially trained and certified professionals throughout Indiana who can help you find the right health coverage for you. These are called navigators and application organizations. You can find help in your area by clicking here: https://www.in.gov/healthcarereform/indiana-navigators/find-a-navigator/

Outreach materials

You can help by communicating to Hoosiers in your organizations network about how the end of the federal public health emergency will affect Indiana Medicaid members. Below are some resources to help you:

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