By Kate
Nevins, CEO, Lyrasis
As many of you know, OCLC has announced it is changing how it provides support
services through the regional networks. Effective July 1, 2009, support for OCLC
products and services will be provided by OCLC Customer Support.
Be assured your needs are our number one priority. As always, we are here to
assist you with all questions or concerns related to Lyrasis products and
services including this new development with OCLC. Lyrasis will support you
with OCLC product training, advice and billing, renewal and ordering assistance.
We will continue to negotiate on your behalf for pricing on OCLC products as
part of our group purchasing service. You can rely on Lyrasis for the same high
quality service we have always provided.
Thank you for your continued support of our Lyrasis community. You are why we
are here -- you are Lyrasis.
From the message regarding the new OCLC support service:
Lyrasis and OCLC continue to work in partnership on behalf
of OCLC member libraries. We would like to inform you that
effective July 1, 2009, OCLC members will contact OCLC Customer
Support for all questions related to support for OCLC products
and services. OCLC's teams of support professionals are
available 14 hours a day Monday - Friday, 7 a.m. - 9 p.m. EDT to
assist you with your needs...(to read the complete message,
click here)
Earn
Free LEUs through New Online Courses this Summer
 The
State Library has contracted with Lyrasis to provide the
following courses to Indiana library professionals free of
charge:
Wednesday, July 8, 2009 - Advocacy: Community (2 LEUs)
Description: Work with your community to start building an
advocacy network. This two-hour distance learning session offers
ideas for informing others about library programs, upcoming
events and required resources, and will help you find the
support available in your community. This is the second in a
series of four classes in the advocacy track.
Wednesday, July 22, 2009 - 20 Questions: Ready Reference
(2 LEUs)
Description: Library users want information fast! This
two-hour online class explores 20 of the most commonly used
ready-reference web pages where librarians can find answers to
questions like, “Where can I get dry ice in Lafayette?” and "Who
said, 'The short words are best, and the old words are the best
of all'?" Students will then have the opportunity to explore
ready-reference resources further in an after-class exercise.
Wednesday, August 5, 2009 - Serving Seniors with Panache
(2 LEUs)
Description: Library users want information fast! This
two-hour online class explores 20 of the most commonly used
ready-reference web pages where librarians can find answers to
questions like, “Where can I get dry ice in Atlanta?” and who
said, “The short words are best, and the old words are the best
of all”? Students will then have the opportunity to explore
ready-reference resources further in an after-class exercise.
Thursday, August 20, 2009 - Cataloging for Non-Catalogers
(2 LEUs)
Description: This two-hour presentation gives a basic
orientation to cataloging -- its purpose, its goals, its
terminology -- and the basics of where to start, what
information is most important, the original cataloging process,
and hints for copy cataloging. The class also overviews the MARC
format and outlines helpful resources. (HURRY! Course fills
quickly.)
Find all these courses and more on
WebJunction Indiana's Online
Calendar.
Also, don't forget to sign up for Lyrasis Member Meetings to
learn more about the benefits of Lyrasis membership. These
meetings give you the opportunity to offer your input and get
answers to questions you may have concerning you and your
library. To register,
click here. |
