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Direct Marketing Authority

Purpose

The IURC now serves as the direct marketing authority for video service providers wishing to conduct direct marketing activities in the state of Indiana, per IC 8-1-34-30. Video service providers can apply with the IURC to conduct these activities and must register their designated employees in accordance with state requirements. Upon successful registration, participants will be able to conduct direct marketing activities within the state of Indiana and will not be required to obtain additional permits in the communities in which they desire to market their services. Participants must continue to follow local ordinances related to the time and manner of direct marketing activities.


Participating Video Service Providers and Designated Employees

The IURC will post a list of registered video service providers and their designated employees performing direct marketing activities, including the date in which an employee ceases to be certified with the Commission. Service providers not registering with the IURC will continue to be required to obtain permits with the communities in which they would like to market their services and will be subject to those communities’ rules and regulations regarding direct marketing activities.

Registered video providers and designated employees should carry a copy of the associated provider’s IURC Order below as proof of its authorization to conduct direct marketing activities. Additionally, authorized providers are required to notify the IURC when adding or removing designated employees from its direct marketing roster. The IURC tracks all updates to the roster of registered employees which can be found for each authorized provider below. Only employees listed on the rosters below are authorized to conduct direct marketing activities for the respective providers. Law enforcement should use the link to the provider’s roster below to determine whether an employee is currently authorized to conduct direct marketing activities

Rosters of Eligible Employees

CompaniesCurrent
Rosters
IURC OrdersLast Updated on:
Acme Communications RosterPDF 8/27/2013
Charter Communications/Spectrum RosterPDF 3/7/2024
CMN-RUS, Inc. d/b/a MetroNet RosterPDF 9/9/2021
Comcast RosterPDF 2/20/2024
Endeavor RosterPDF 4/13/2020

Resources

Direct Marketing Authority: Application | Instructions


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Questions

Questions related to the Direct Marketing Authority may be directed to:

Communications Services Division
Indiana Utility Regulatory Commission
101 West Washington Street, Suite 1500E
Indianapolis, Indiana 46204
(317) 232-2703 | Email