Indiana State Department of Health

Division of Long Term Care

CONSUMER REPORT

CHARLESTOWN PLACE AT NEW ALBANY

NURSING HOME

SKILLED NURSING FACILITY / NURSING FACILITY DUALLY CERTIFIED

Created on: 07/25/2025

Posted to the Web on: 08/06/2025
Basic Information
FACILITY CONTACT INFORMATION: Address: 4915 CHARLESTOWN RD City: NEW ALBANY Telephone: (812) 945-5221 Web Site: NAME CHANGES: Most recent name change: DIVERSICARE OF PROVIDENCE Date of most recent name change: 02/06/2023 11:55:57 AM LICENSE INFORMATION: License number: 24-001144-1 License effective date: 08/01/2024 License expiration date: 07/31/2025
Administration and Staff
Administrator: JESSE RAY Start date: 02/06/2020 Director of Nursing: ANNA MARIE VOGT Start date: 05/07/2025 Medical director: Waqar Saleem Start date: / / Wound care specialist: Start date: / / Infection preventionist: Start date: / /
Ownership
CURENT OWNERSHIP: Owning corporation: DAVIESS COUNTY HOSPITAL 1314 E WALNUT ST WASHINGTON IN 47501 Ownership type: OTHER Officer(s): DERON STEINER TYSON WAGLER NATHAN GABHART KENT NORRIS TONY DUNCHEON ANTHONY SHOWALTER APRIL SETTLES DANA MUNTZ OTTO SUSEC KRISTIN MILES JENNA BEDWELL DAVE GRABER PETE PARSONS TRACY COOK MICHAEL KEITH PREVIOUS OWNERSHIP CHANGES: Name of previous owner: FLOYD MEMORIAL HOSPITAL AND HEALTH SERVICES Date of last change of ownership: 08/01/2016
Bed Counts and Census
COMPREHENSIVE CARE BEDS: Number of Medicaid beds (NF): 0 Number of Medicare beds (SNF): 0 Number of Medicare/Medicaid beds (SNF/NF): 158 Number of non-certified comprehensive care beds (State Licensed only): 0 Total number of comprehensive care beds: 158 RESIDENTIAL CARE BEDS: Total number of residential beds: 14 Total number of beds in facility: 172 CENSUS: Facility census: 130 As reported by the facility on: 07/18/2024 Number of comprehensive care beds occupied in this facility. 0 As reported by the facility on: 07/18/2024 Residential care beds occupied: 7 As reported by the facility on: 07/18/2024 Alzheimer Beds: 0 Alzheimer Beds Occupied: 0 As reported by the facility on: / / Ventilator Beds: 0 Ventilator Beds Occupied: 0 As reported by the facility on: / /
Sprinklers and Smoke Detectors
This facility is: FULLY SPRINKLERED Number of comprehensive care resident rooms: 158 Number of comprehensive care resident rooms with battery operated smoke detectors: 0 Number of comprehensive care resident rooms with hard wired and/or wireless smoke detectors: 114 If hard wired and/or wireless smoke detectors are provided in resident's room, do they: (A) Provide a visual and audible signal at the nurses'stations that attend each room? - Yes (B) Transmit to a central station service - Yes (C) Connect to the health facility's fire alarm system - Yes Person completing form - JESSE RAY Title of the person who completed the sprinkler, smoke detector form submitted to the ISDH. EXECUTIVE DIRECTOR Date form completed - 06/09/2025
Nurse Aide Training
NURSE AIDE TRAINING PROGRAM APPROVALS: Nurse aide training and competency evaluation program (NATCEP) approved: 08/19/2003 Nurse aide training and competency evaluation program (NATCEP) expires: 04/01/2005 Nurse aide training and competency evaluation program (NATCEP) banned: Yes Nurse aide training and competency evaluation program (NATCEP) ban expires: 03/17/2026 CLINICAL TRAINING SITES: This facility is a Clinical training site for the following nurse aide training (NAT) classroom sites: INDIANA HEALTH CAREERS VOCATIONAL TRAINING & TEST Approved: 10/26/2016 Terminated: 11/22/2019 CHARLESTOWN PLACE AT NEW ALBANY Approved: 08/19/2003 Terminated: 03/10/2010 NURSE TECH Approved: 11/14/2003 Terminated: 03/10/2010 NURSES ON CALL NURSING AGENCY Approved: 11/20/2003 Terminated: 12/21/2004 NORTON ACADEMY Approved: 12/19/2012 Terminated: 11/22/2019 EXCEL FIVE STAR TRAINING FOR CERTIFIED NURSE AIDES Approved: 12/19/2012 Terminated: 11/22/2019 KAISER HEALTHCARE CERTIFICATION LLC Approved: 07/01/2021 Terminated: 08/23/2021 KAISER HEALTHCARE CERTIFICATION LLC Approved: 01/13/2022 Terminated: 08/23/2021 BENEVOLENT CARE ACADEMY Approved: 06/24/2024 Terminated: 03/18/2024
Complaints
NUMBER OF SUBSTANTIATED COMPLAINTS: 
 
  Current year:  0
  Previous year:  0
  2 years previous:  1
Facility Report Card
  03/01/2020 Current QTR 12/01/2019 Previous QTR 09/01/2019 Previous QTR 06/01/2019 Previous QTR
Report Card Score 395 357 357 355
Rank of Score 30 47 49 51
Average Score 302 296 295 296
 
*Facility report card scores have not been updated since March 1, 2020 due to changes in the survey process during the ongoing COVID-19 pandemic. 
The facility report card score is calculated four times per calendar year 
for the two most recent nursing home health surveys.  The facility report card score 
also includes all complaint surveys, life safety code surveys, emergency preparedness surveys, 
and any follow-up surveys that occur within the two most recent nursing home health surveys. 
The facility report card score ranges from 500 to 0, with 500 being the best score possible. 
 
View the Scope and Severity grid
 
View the scoring methodology
 
Overview of Survey findings
  The Most Recent Set 2ND Most Recent Set 3RD Most Recent Set
Immediate Jeopardy No No No
Substandard Quality of Care No No No
Administrator Change No No No
Owner Change No No No
Number of Substantiated Complaints With Deficiencies 0 0 0
Deficiency Free Standard Health Survey No No No
 
    The term 'Recent Set' referenced above relates to the referenced annual survey,
    and any other surveys performed between it and the previous annual survey.
 
Enforcement Actions
Federal Certification Actions Imposed Civil Money Penalty Date Imposed: 07/21/2023 Date Ended: 07/26/2023 Amount proposed per day: Amount proposed per day: Date terminated from Medicare/Medicaid: N/A
Survey History
The survey report is not posted until the report has been provided to the facility and their plan of correction submitted and approved. The survey report therefore will likely not be posted until four to six weeks after the exit date. In the grid below click on an event ID that is underlined to see the survey report for that event.
Event ID Survey Type Exit Date
4DOL11 Complaint 05/13/2025
KTT311 Complaint 04/11/2025
Q2KW12 Complaint, Follow Up 04/11/2025
4E8H12 Complaint, Follow Up 03/18/2025
Q2KW11 Complaint 03/18/2025
4E8H11 Complaint 02/20/2025
I6CQ12 Complaint, Follow Up 02/10/2025
I6CQ11 Complaint 12/30/2024
LP4622 Recertification, Follow Up, Life Safety Code 11/14/2024
LP4621 Recertification, Life Safety Code 10/08/2024
LP4612 Recertification, Follow Up, State Licensure 09/20/2024
LP4611 Recertification, Complaint, State Licensure 09/12/2024
T7Y112 Complaint, Follow Up 09/12/2024
B37112 Complaint, Follow Up 09/12/2024
B37111 Complaint 08/15/2024
T7Y111 Complaint 06/27/2024
YRTM12 Complaint, Follow Up 06/13/2024
YRTM11 Complaint 05/03/2024
GPEM12 Complaint, Follow Up 03/05/2024
GPEM11 Complaint 02/22/2024
MBCL11 Complaint 01/25/2024
KRLC11 Complaint 12/14/2023
K1LM11 Complaint 11/08/2023
1WR611 Complaint 10/25/2023
Z9RE22 Recertification, Follow Up, Life Safety Code 10/24/2023
Z9RE12 Follow Up, Recertification, State Licensure 09/15/2023
E5DO12 Complaint, Follow Up 09/15/2023
Z9RE21 Recertification, Life Safety Code 08/24/2023
E5DO11 Complaint 08/21/2023
Z9RE11 Recertification, State Licensure 07/31/2023
CDV612 Complaint, Follow Up 03/10/2023
CDV611 Complaint 01/27/2023
0PJF12 Complaint, Follow Up 01/23/2023
0PJF11 Complaint 12/21/2022
KU3222 Recertification, Follow Up, Life Safety Code 09/22/2022
KU3212 Recertification, Follow Up, State Licensure 08/25/2022
KU3221 Recertification, Life Safety Code 07/26/2022
 
 
Links and Resources
CMS nursing home compare page In addition to the information provided on this web site, the Centers for Medicare & Medicaid Services (CMS) has a web site which contains information on every Medicare and Medicaid certified nursing home in the country. The CMS nursing home survey results contain summary information about a facility's noncompliance of regulations regarding the care of residents found in the nursing homes. You can locate nursing homes in your area and find information about compliance with federal regulations. Resources and links to other organizations Choosing a Nursing Home Overview of the Survey Process State Wide Grouping of all Scores Overview of current comprehensive facility scores Spreadsheet of current comprehensive facility names and scores Legal Disclaimer for Long Term Care Reports.