Choosing a Home Health Agency

We hope that these consumer report summaries assist the public in making informed choices when considering which home health agency to select. We caution that no one tool or document can adequately assess the appropriateness of a home health agency. The information provided in the Home Health Agency Consumer Reports cannot substitute for a personal contact and thorough review of the agency when choosing the services an agency has to offer for yourself or a loved one. Consumers should always contact the administrators or staff for each agency they are considering and spend time talking with clients, families, administrators, and staff members.