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Integrated Public Safety Commission

IPSC > Training > Public Safety Communications Center Workshop Public Safety Communications Center Workshop

Public Safety Communications Center Operations Workshop

  • Date: May 7-8, 2013
  • Time: 0800-1630
  • Location: IPSC Communications Training Center(CTC), 8468 East 21st Street, Indianapolis, IN 46219
  • Reistration/Information:  inapcopres@

The Integrated Public Safety Commission, in partneship with the federal Department of Homeland Security, Office of Emergency Comunication (DHS/OEC) is pleased to offer a workshop designed to help Public Safety Communications Center (PSCC) [both PSAPs and dispatch centers] supervisors and managers assess operations and readiness as they relate to call processing and interoperable communications capabilities. The workshop will also involve and benefit law enforcement, fire, emergency medical services (EMS), and emergency management agencies utilizing PSCC services. It focuses on PSCC procedures to effectively process and disseminate information for public safety response and the capability to effectively establish interoperable or response-level emergency communications with other jurisdictions, disciplines, and agencies.

This one and a half day workshop will assist PSCC managers to assess their current operations and enhance their short- and long-term planning initiatives. OEC/ICTAP SMEs will conduct the workshop in a seminar-style venue and share examples of best practices from throughout the Nation. During the workshop, participants from one or more PSCCs will discuss current PSCC operations for supporting incidents or events, whether from the normal PSCC facilities or from alternate locations, such as incident based dispatch operations in the field. Operations personnel from law enforcement, fire, and EMS will also be encouraged to attend and to participate during the workshops, which are designed to provide an understanding of current PSCC operations issues and topics and their impact on interoperable and response-level emergency communications in the field.

The OP-PSCC workshop can assess and enhance:

  • Current and long-term strategies for PSCC operations
  • Tactical/incident-based dispatch policies and procedures
  • Developing policies/procedures for incident-based dispatch
  • Developing training program for incident-based dispatch

For information/registraqtion, contact *Lunch will be provided on the first full day. Class size is limited to 30 participants. If you have enough interest we can schedule a second class May 9 –10, 2013.