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May 2022 Newsletter

IOT 2023 Rates

The Indiana Office of Technology (IOT) and its expert technologists continue to assist in delivering great government service that ensures continuity in operations. In total, IOT offers more than 120 services to support agency business needs.

While IOT continually strives to deliver our products at the lowest possible prices, FY22 presented us with unique challenges including renewals of several of our largest multi-year contracts, supply chain constraints and inflation not seen for decades. These factors, plus a few others, combine to result in an average rate increase of 6% for the typical IOT customer. As with most years, some rates will increase, some will remain flat, and some rates will decrease.

Of particular note, beginning July 1, 2022 rates for SEAT (1001) will be increasing by 27%, and Security- Baseline (1175) will be increased by 8% over FY 22.

To help alleviate some Seat costs, in FY23, IOT is introducing a new, tiered product structure for user licenses. Currently, all Seat User Licenses (1001L) are billed at a rate of $25 per month per user. The new tiered structure will allow agencies to match an individual’s User License to their actual needs and ultimately save money by paying for only the needed services.

Over the next few months, a representative from IOT will be contacting your agency to discuss the various license options.

The IOT Service Catalog details each rate, the associated benefits and the agency metrics. These documents are a central place to find information about services provided by IOT, including how to: request a service, request help if you have an issue with a service, monitor the progress of your requests, resolve billing issues and how to terminate service. The IOT Rate Table offers a way to view previous FY costs of each product to see how they are trending.

IOT is a revenue-neutral agency that operates on a charge-back model; it does not profit from its services. IOT continues to review contracts and potentially renegotiate to reduce your costs. To figure out other ways to potentially reduce an agency's bill, IOT has a billing dashboard to represent agency spending graphically and provides tips on reducing usage. If you cannot access the billing dashboard, the agency Financial Manager or Controller should contact their agency's security coordinator to request access.

If you have questions about these rates, please contact IOT CFO Kevin Wilson


Moving away from Internet Explorer

It's been a while since we've talked about Internet Explorer; but as initially brought up in October 2020, Microsoft is deprecating the browser and announced the end date as June 15, 2022. Any applications that rely on IE 11 must be converted to Microsoft Edge. Microsoft has an Internet Explorer mode in Edge that should work to replicate IE. If you have applications running on IE 11, the time is now to start testing on Edge.

What do I need to do?

  • Open a ticket and provide:
    • The list of URLs that require IE 11 to function. IOT will create a policy forcing those sites, when opened in Edge, to IE mode
      • Note: This only works when starting from the Edge browser. Sites opened in IE will continue to work as is until June 15, 2022
    • A list of pilot users to begin testing

More information: https://docs.microsoft.com/en-us/lifecycle/faq/internet-explorer-microsoft-edge#is-internet-explorer-11-the-last-version-of-internet-explorer-


PeopleSoft: New updates

PS

The IOT GMIS team has been working diligently with the Auditor of State and State Personnel Department to offer a more modern, user-friendly experience with PeopleSoft.

The new PeopleSoft HCM is mobile-friendly and gives you more control over information and documentation pertaining to your benefits, payroll, and personal details.

Below are job aids to assist you with entering your time in the new HCM system, how to request absences and some general things to know.

The Training Department pdf will walk you through requesting general absences for future time periods and the Time Reporting pdf shows step-by-step how to enter time, all while using the new Employee Self-Service Dashboard. Log in here: https://hr.gmis.in.gov/psp/hrprd/?cmd=login


PeopleSoft Financials moves to Access Indiana for login

Starting June 13, PeopleSoft Financials is moving to Access Indiana for login and multi-factor authentication. This change adds a new layer of security over the financial transactions for the State. Testing is still underway for PeopleSoft Human Resources (HR) and Access Indiana, but that change will be coming in the next few months. Moving to Access Indiana adds more security and better allows those without a state email address to login to the system.


Updating the State's infrastructure

The Office of Technology focuses on providing safe, secure environments for your business operations. We have more than 5,000 servers and 350 petabytes of data (equivalent to 2.7 million iPhones) that we host; among that is Hoosiers' personal information that we need to protect.

A significant risk to any technology environment is old systems. This year IOT is focused on the elimination of the following:

  • Windows Server 2008
  • Windows Server 2012
  • SQL Server 2005
  • SQL Server 2008
  • SQL Server 2012

We need your help! Each of these is already past its supported life or is closing in on it within the following year.

What’s Next: IOT teams will directly contact IT staff from agencies still using these services about starting the transition to modern servers in the next couple of weeks.


Application Innovation Summit is June 23

MS

Microsoft is hosting Indiana's first Innovation Application Summit!

Who is this for?

  • Data Scientists, Architects, Business Leaders and those who love cloud computing and want to learn more about the most secure and scalable cloud in the world, Azure
  • Business Leaders and Citizen Developers who want to learn more about the LOW CODE REVOLUTION and Microsoft's Power Platform
  • DEVELOPERS who are part of the 73M GitHub community

When is this event?

June 23rd

This will be an all-day event from 8-5 p.m. that will be hosted in Government Center South.

Breakout sessions will be hosted by Microsoft specialists and architects that are part of the extended State of Indiana account team.

Register here: https://msevents.microsoft.com/event?id=4035311887

Find the entire schedule and details about the breakout sessions here.


StateScoop Awards ceremony

SC

At the beginning of May, Tracy Barnes and IOT’s State Earn and Learn (SEAL) IT Program were awarded StateScoop awards. Barnes received the Golden Gov - a category for a visionary state executive leading state government into a new technology landscape with innovative ideas and inspiring others to get on board.

IOT's SEAL program won the State IT Innovation of the Year - a category for a cutting-edge state IT approach to cross-agency or intra-agency technology that embraces innovation. Above: CIO Tracy Barnes and CTO David Fox attend the annual awards ceremony in Maryland in early May.


Cybertech Midwest 2022: Between opportunities and vulnerabilities

Cybertech

Following a highly successful 2nd conference in 2019, Cybertech Midwest will return to Indianapolis on July 20-21, 2022, to discuss this new, fascinating, and multi-faceted world on the other side of the COVID-19 pandemic. The conference will feature top-notch speakers including senior government officials, C-level executives, and industry trailblazers from Europe and around the world.

Cybertech’s conferences and exhibitions serve as the go-to place to learn all about the latest technological innovations, challenges, and solutions.

Since the pandemic, the massive shift towards remote-based activities has created fertile ground for malicious threat actors eager to exploit Zero-Day vulnerabilities, the human factor, and other weaknesses in organizations that no longer enjoy OnPrem protection.

To learn more about supply chain hacks, phishing attacks, etc. register now!


Save the Date: Indiana Digital Government Summit

summit

Back in person this year, Indiana’s Digital Government Summit promotes best practices and spurs innovation in the public sector, which is more important than ever in challenging times like these. Please join us for a powerful series of sessions that provide inspiration, participation, education, and thought-provocation on October 6 from 9-4 p.m. at Indianapolis Marriott North.

For more information about registration click here: https://events.govtech.com/indiana-digital-government-summit.html

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