IOT announces Paul Baltzell as Interim CIO
IOT is announcing that IEDC's Director of IT and Business Systems’ Paul Baltzell is temporarily serving as the State’s Interim Chief Information Officer. 
Paul has more than 22 years of experience working in various areas of IT consulting and management. Baltzell previously worked for IOT from 2005-2015, including a stint as CIO.
In 2005, Baltzell worked on the State of Indiana IT consolidation efforts, which achieved a $14 million-dollar yearly savings for the state through shared systems. In 2013, he was appointed CIO for the state of Indiana by Governor Mike Pence. During his tenure as State CIO, he implemented the Management Performance Hub, working to turn Indiana into the first data-driven state.
In mid-2018, he became an employee at the Indiana Economic Development Corporation, where he works daily on efforts to grow Indiana’s job opportunities.
“My role as interim-CIO will be to make sure we keep moving Next Level IOT initiatives forward. Our agency objectives, 1) Cost Competitiveness 2) Core Services Delivery 3) Executive Branch Security Readiness and 4) Preferred Workplace will remain our priorities. Our customer satisfaction, presently at 98.28%, shows how well we are meeting our customer’s needs and we will continue all the efforts that have led to this result.”
GovDelivery Best Practices Series
What is this new offering? 
Granicus (GovDelivery) delivers a monthly email that provides general best practices, and product-specific, adoption-focused collateral to you and any other administrators of your GovDelivery account. This will include some great suggestions starting with emerging tips.
Some tips include:
- Improve Open and Click Rates – including a strong subject line and a call to action.
- Website overlays – a signup option before you get to the email.
- Questions enabled for richer input.
- Make a routine audit of topics.
- Make announcements to other administrators when first signed into GovDelivery.
How do you get signed up?
- Please reach out to Jared Kronitz, Granicus Customer Success Consultant, at jared.kronitz@granicus.com to let him know you’d like to opt-in to the Best Practices Series. You can include just yourself or ask for all administrators in the account to be included.
Speaker Series: Transforming a Federal Agency
The second Art of the Possible Speaker Series featured Mark Schwartz, an enterprise strategist with Amazon Web Services. 
Schwartz talked about the approaches he brought to the U.S. Department of Homeland Security and the IT practices he used while working there.
As CIO of the US Citizenship and Immigration Services (in DHS), he led the agency to the cloud, introducing and refining DevOps and Agile techniques, and adopted user-centric design approaches.
Schwartz now speaks at conferences internationally on such subjects as DevOps, Leading Change, Driving Innovation in IT, and Managing Agility in Bureaucratic Organizations.
He has been recognized as a Computerworld Premier IT Leader and received awards for leadership in Technology Innovation, the Federal 100 IT Leaders, and a CIO Magazine 100 award.
What does the Art of the Possible mean? Business should practically think and understand where digital transformation for business practices and modernization falls on their roadmap.
Mark your calendars for the next event:
Mobile technology is changing the way we live and work. For government agencies, it’s creating new opportunities to enable employees and better serve the public. We invite you to join a discussion with Apple focused on how governments worldwide are using iOS to modernize and transform how they serve the public.
Save the Date: State of IN.Gov Presentation
The IN.gov Program, a division of the Indiana Office of Technology, is providing an update 
on all facets of the program. The IN.gov Program is the organizational entity responsible for www.IN.gov and supports state web design, application development, payment processing and establishes and enforces polices to ensure that IN.gov is safe, secure and easy to-use.
Representatives from the IN.gov program are hosting a presentation from 10 a.m. to 12 p.m. Tuesday, April 14 in Indiana Government Center South auditorium to discuss what services are offered to state employee webmasters. https://calendar.in.gov/site/iot/event/ingov-presentation
Look for a major announcement about a new tool in 2020!
Services that are offered include:
- WebCMS - web content across the IN.gov site is created and maintained by Webmasters and others responsible for maintaining agency website pages.
- Ticket support - creating tickets in https://www.in.gov/inwp/
- Training
- Calendar.in.gov - https://www.in.gov/inwp/2581.htm
- Faqs.in.gov - https://www.in.gov/inwp/2430.htm
- Search.in.gov – https://www.in.gov/inwp/files/funnelback-introduction-10312019.mp4
- Analytics.in.gov - https://analytics.in.gov/
- SiteImprove QA - https://www.in.gov/inwp/2598.htm
- GovDelivery - https://www.in.gov/inwp/2346.htm
- Formstack
- Mapbox
- BrowseAloud and 508 compliance - https://www.in.gov/inwp/2348.htm
- Chatbots (New!)
- AppEngine & payment processing (New!)
- Custom projects
- Design / Branding
- Consulting
And more! https://www.in.gov/inwp/2619.htm.
https://calendar.in.gov/site/iot/event/ingov-presentation
Data Day
The Management Performance Hub (MPH) held its annual Data Day, a showcase of data-driven initiatives with the State of Indiana, in the Statehouse this month with twice as many attendees passing through as last year.
This year’s event took over the entire main floor of the Statehouse and included presentations and booths that showcased the collaboration between partner organizations, state agencies and MPH.
Live presentations kicked off with Interim Chief Data Officer Joshua Martin honoring former Chief Data Officer Darshan Shah, with dedicating the flag flying above the Statehouse to him.
Talks continued with representatives from the Family and Social Services Administration, State Police, the Regenstrief Institute, the Indiana Business Research Center and various panels made up of more people who use data to drive business decisions.
The Next Level Recovery Panel focused on counties that experience the most problems with opioids, and other addictions, and how data plays a role in helping other state agencies work to stem this epidemic.
In the Department of Correction, they are focused on looking at outcomes of a drug treatment program. With the help of MPH and the State Police, they can track outcome measures in a timely fashion, making adjustments to the program as needed.
How can you take action?
Be aware of what’s around you. Make yourself informed and know what problems are and what assets are being put forward. Decide where you might fit in in the solving of the problem.
Go to https://www.in.gov/recovery/. Each county has prevention activities going on, reach out to those groups to help drive action and change.
To learn more about Data Day, click here.