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Local Government Email and Collaboration Suite

Local Government Collaboration suite that includes IN.gov email

The Indiana Office of Technology (IOT) has partnered with Google to offer Google Workspace for Local Government Agencies. Google offers three Workspace license options for local agencies. These Enterprise class licenses include robust collaboration features, not just web mail.

Based on the license selected, either Standard or Enhanced support is included in the license pricing Agencies also have the option to select implementation services if desired.

Product Feature name Enterprise Basic Enterprise Standard Enterprise Plus
  Price - minimum 12-month contract $5.50/Month $10.50/Month $15.50/Month
Google Meet Meeting participants (max.) 250 250 250
  Livestream participants (in-domain) 10,000 10,000 100,000
Google Drive & Editors Drive Storage 1 TB/user Unlimited Unlimited
  Docs, Sheets, Slides online and mobile productivity suite, Forms online, Keep online, mobile survey tools and note taking app
  Security Center for Docs, Sheets, Slides and Sites x x
Gmail Gmail Mail (custom)
Google Chat Chat
  Data security and reporting - File uploads enable/disable - Message edit and delete are enabled, disabled, disabled after time x - Vault for Google Chat x
Support Standard Support: Chat, Click to Call, Email channels in 14 languages; onboarding support; 24x7 for P1; 8x5 for P2; self-service for P3/4; response times by P-type; unlimited access for admins   
  Enhanced Support: Standard Support plus faster response times, priority 24x7 phone/chat support; all issue types + 3P support; case mgt API (future); operational health reviews (paid add-on) Available as a paid upgrade
  Premium Support: Enhanced Support plus TAM, faster response times, event mgt service, training Available as a paid upgrade Available as a paid upgrade Available as a paid upgrade

And much more!
For full Workspace Options and Specifications, see here Local Government Workspace Options

Deployment Services
Some agencies may need optional one-time Deployment Services for an additional fee. This is likely not needed by everyone, but if you do not have IT staff and are interested in more information regarding optional deployment services, including pricing, email INgovManagement@iot.IN.gov

Ready to apply? Fill out the form here to request your Collaboration Suite including Google Workspace and IN.gov email: Local Government Email and Collaboration Suite

Typical tasks and timeframe for Local Government Emails:

  • Agency places request
  • IOT IN.gov vets request (within two business days)
  • IOT IN.gov sends domain request to IOT DNS admins (One business day)
  • Once domain is completed IOT IN.gov will send to Google for processing
  • Google will contact Agency to confirm requirements (One business day)
  • Google will coordinate with CarahSoft to provide a quote to the customer (One business day)
  • For those requiring deployment services, Google will have the deployment team engage the customer to scope and schedule the deployment (One business day)
  • Once Carahsoft receives the purchase order (PO) from the customer, Carahsoft will process the order and licenses will be issued by Google (One business day)

Questions? Please email INgovManagement@iot.IN.gov