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Local Government Email and Collaboration Suite

Local Government Collaboration suite that includes email

The Indiana Office of Technology (IOT) offers Google Workspace and Microsoft Products for Local Government Agencies.

Google offers two Workspace license options for local agencies. These Enterprise class licenses include robust collaboration features, not just web mail.

Based on the license selected, either Standard or Enhanced support is included in the license pricing Agencies also have the option to select implementation services if desired.

Product Feature nameEnterprise
Enterprise Standard Enterprise
  Price - minimum 12-month contract $5.50/Month $12.50/Month $15.50/Month
Google Meet Meeting participants (max.) 250 250 250
  Livestream participants (in-domain) 10,000 10,000 100,000
Google Drive & Editors Drive Storage 1 TB/userUnlimited Unlimited
  Docs, Sheets, Slides online and mobile productivity suite, Forms online, Keep online, mobile survey tools and note taking app
  Security Center for Docs, Sheets, Slides and Sites x x
Gmail Gmail Mail (custom)
Google Chat Chat
  Data security and reporting - File uploads enable/disable - Message edit and delete are enabled, disabled, disabled after time x - Vault for Google Chat x
Vault & eDiscoveryRetain, hold, search, and export users’ Google Workspace data for as long as neededx
Support Standard Support: Chat, Click to Call, Email channels in 14 languages; onboarding support; 24x7 for P1; 8x5 for P2; self-service for P3/4; response times by P-type; unlimited access for admins   
  Enhanced Support: Standard Support plus faster response times, priority 24x7 phone/chat support; all issue types + 3P support; case mgt API (future); operational health reviews (paid add-on) Available as a paid upgrade
  Premium Support: Enhanced Support plus TAM, faster response times, event mgt service, training Available as a paid upgrade Available as a paid upgrade Available as a paid upgrade

And much more!
For full Google Workspace Options and Specifications, see here Local Government Workspace Options

Deployment Services
Some agencies may need optional one-time Deployment Services for an additional fee. This is likely not needed by everyone, but if you do not have IT staff and are interested in more information regarding optional deployment services, including pricing, email

Ready to apply?

Our process has changed! Please sign up for or log into the Local Subdomain Portal to make a new request.

For new users:

Sign up for the Local Subdomain Portal

For existing users:

Login to the Local Subdomain Portal

Typical tasks and timeframe for Local Government Emails:

  • Agency places request
  • IOT vets request
  • IOT sends domain request to IOT DNS admins
  • Once domain is completed IOT will send to Google for processing
  • Google will contact Agency to confirm requirements
  • Google will coordinate with SHI to provide a quote to the customer
  • For those requiring deployment services, Google will have the deployment team engage the customer to scope and schedule the deployment
  • Once SHI receives the purchase order (PO) from the customer, SHI will process the order and licenses will be issued by Google
  • The entire process is completed in an average of 10 business days, which can be longer depending on when the PO is received. Business days are M-F, 6:00am-6:00pm excluding State Holidays.


Microsoft products can be obtained by local government agencies via the state's contract with SHI. Pricing varies based on product and agency size. Please contact Justin Chisari for current month pricing.

Please note: IOT is providing this as a pass-through purchase and does not offer support for local agencies. Microsoft only offers minimal support unless the local agency is purchasing more than 250 licenses. The Microsoft products through the SHI contract may be best for larger agencies that already have a Microsoft tenant and can manage support on their own or through a separate provider. IOT recommends the Google Productivity Suite for smaller local government agencies.

Compare the differences between Exchange Online P1 vs P2:

For other Microsoft licenses, or user counts over 25, more options are available. Please reach out to Justin Chisari to discuss your options.

*Agreement will need to be created upon purchase. This process can take about 10 business days before becoming active

Contact Information
Justin Chisari, Microsoft Account Executive
(732) 652-3091

Bernard Morgano, PubSec Account Executive
(317) 459-1545

Questions? Please email