Local Government Email and Collaboration Suite
Local Government Collaboration suite that includes IN.gov email
The Indiana Office of Technology (IOT) offers Google Workspace and Microsoft Products for Local Government Agencies.
Google offers two Workspace license options for local agencies. These Enterprise class licenses include robust collaboration features, not just web mail.
Based on the license selected, either Standard or Enhanced support is included in the license pricing Agencies also have the option to select implementation services if desired.
| Product | Feature name | Enterprise Basic | Enterprise Standard | Enterprise Plus |
|---|---|---|---|---|
| Price - minimum 12-month contract | $5.50/Month | $12.50/Month | $15.50/Month | |
| Google Meet | Meeting participants (max.) | 250 | 250 | 250 |
| Livestream participants (in-domain) | 10,000 | 10,000 | 100,000 | |
| Google Drive & Editors | Drive Storage | 1 TB/user | Unlimited | Unlimited |
| Docs, Sheets, Slides online and mobile productivity suite, Forms online, Keep online, mobile survey tools and note taking app | ✓ | ✓ | ✓ | |
| Security Center for Docs, Sheets, Slides and Sites | x | x | ✓ | |
| Gmail | Gmail Mail (custom) | ✓ | ✓ | ✓ |
| Google Chat | Chat | ✓ | ✓ | ✓ |
| Data security and reporting - File uploads enable/disable - Message edit and delete are enabled, disabled, disabled after time x - Vault for Google Chat | x | ✓ | ✓ | |
| Vault & eDiscovery | Retain, hold, search, and export users’ Google Workspace data for as long as needed | x | ✓ | ✓ |
| Support | Standard Support: Chat, Click to Call, Email channels in 14 languages; onboarding support; 24x7 for P1; 8x5 for P2; self-service for P3/4; response times by P-type; unlimited access for admins | ✓ | ||
| Enhanced Support: Standard Support plus faster response times, priority 24x7 phone/chat support; all issue types + 3P support; case mgt API (future); operational health reviews (paid add-on) | Available as a paid upgrade | ✓ | ✓ | |
| Premium Support: Enhanced Support plus TAM, faster response times, event mgt service, training | Available as a paid upgrade | Available as a paid upgrade | Available as a paid upgrade |
And much more!
For full Google Workspace Options and Specifications, see here Local Government Workspace Options
Deployment Services
Some agencies may need optional one-time Deployment Services for an additional fee. This is likely not needed by everyone, but if you do not have IT staff and are interested in more information regarding optional deployment services, including pricing, email INgovManagement@iot.IN.gov
Ready to apply?
Our process has changed! Please sign up for or log into the IN.gov Local Subdomain Portal to make a new request.
For new users:
Sign up for the IN.gov Local Subdomain Portal
For existing users:
Login to the IN.gov Local Subdomain Portal
Typical tasks and timeframe for Local Government Emails:
- Agency places request
- IOT IN.gov vets request
- IOT IN.gov sends domain request to IOT DNS admins
- Once domain is completed IOT IN.gov will send to Google for processing
- Google will contact Agency to confirm requirements
- Google will coordinate with SHI to provide a quote to the customer
- For those requiring deployment services, Google will have the deployment team engage the customer to scope and schedule the deployment
- Once SHI receives the purchase order (PO) from the customer, SHI will process the order and licenses will be issued by Google
- The entire process is completed in an average of 10 business days, which can be longer depending on when the PO is received. Business days are M-F, 6:00am-6:00pm excluding State Holidays.
Microsoft
Microsoft products can be obtained by local government agencies via the state's contract with SHI. Pricing varies based on product and agency size. Please contact Justin Chisari for current month pricing.
Please note: IOT is providing this as a pass-through purchase and does not offer support for local agencies. Microsoft only offers minimal support unless the local agency is purchasing more than 250 licenses. The Microsoft products through the SHI contract may be best for larger agencies that already have a Microsoft tenant and can manage support on their own or through a separate provider. IOT recommends the Google Productivity Suite for smaller local government agencies.
Compare the differences between Exchange Online P1 vs P2:
https://www.microsoft.com/en-us/microsoft-365/exchange/compare-microsoft-exchange-online-plans
For other Microsoft licenses, or user counts over 25, more options are available. Please reach out to Justin Chisari to discuss your options.
*Agreement will need to be created upon purchase. This process can take about 10 business days before becoming active
Justin Chisari, Microsoft Account Executive (732) 652-3091 OR | Bernard Morgano, PubSec Account Executive |
Questions? Please email INgovManagement@iot.IN.gov