Close Menu

Main Content

Security Services

Security ServicesThe Department of Administration (IDOA) Strategic Sourcing Division analyzed contract spend and scope definitions of various Security Services contracts around the state.  The objective of the solicitation was to select a vendor that can satisfy the State’s need for armed and unarmed security guard services. 

In doing so, IDOA has awarded the RFP as a split bid to Securitas Security Services and Majestic Security.  As a result of this RFP endeavor, the state shall save 9.1% over the previous segregated contracts.

Contract Summary

  • 5 total regions within state
  • Region 1: Majestic Security
  • Regions 2, 3, 4 & 5: Securitas Security Services USA, Inc.

Service Region Breakdown

The Regions are broken down accordingly:

Map: Regional Breakdown Map



Region 1


Elkhart, Fulton, Jasper, Kosciusko, Lake, LaPorte, Marshall, Newton, Porter, Pulaski, Starke, St. Joseph

Region 2


Adams, Allen, Benton, Carroll, Cass, Clinton, DeKalb, Fountain, Grant, Howard, Huntington, LaGrange, Miami, Montgomery, Noble, Steuben, Tippecanoe, Tipton, Wabash, Warren, Wells, White, Whitley

Region 3


Blackford, Boone, Delaware, Fayette, Hamilton, Hancock, Hendricks, Henry, Jay, Johnson, Madison, Marion, Morgan, Randolph, Rush, Shelby, Union, Wayne

Region 4


Brown, Clay, Daviess, Greene, Lawrence, Martin, Monroe, Orange, Owen, Parke, Putnam, Sullivan, Vermillion, Vigo

Region 5


Bartholomew, Clark, Crawford, Dearborn, Decatur, Dubois, Floyd, Franklin, Gibson, Harrison, Jackson, Jefferson, Jennings, Knox, Ohio, Perry, Pike, Posey, Ripley, Scott, Spencer, Switzerland, Vanderburgh, Warrick, Washington


The purpose of the QPA is to utilize the awarded vendors for the selected regions to satisfy the State’s need for armed and unarmed security guard services. This QPA will provide quality personnel and security guard services for all state agencies.

This QPA covers the solicitation for security guard services required by state agencies. More specifically, the QPA provides for security guard services and includes two (2) categories of services – armed security guards and unarmed security guards.


  • Standardized pricing model based on salary market data
  • Universal service level agreements and metrics
  • Contract management team to monitor and oversee contract compliance

Contract Management

Vendor management and supplier performance team created to promote savings through monitoring of vendor performance and increased cooperation with state agencies.

IDOA Contract Manager
Ann Walker
Phone: (317) 234-2142

Monitor contract scope: Additional work or change in the scope of the work will not occur until authorized in writing by IDOA

Vendor performance: Monitoring the contractor’s performance through quantitative analysis: vendor scorecards, incident reports and quarterly business reviews (QBR)

Utilizing QPA Initial Steps

Step 1: Confirm need for security services

Step 2: Identify scope for armed or unarmed officers

Step 3: Email need and scope to: AnWalker2@idoa.IN.gov


  • Prices will not be adjusted on services without permission of IDOA Procurement
  • The contract has set pricing for the requested services

News and FAQs

Top FAQs