MCE Operational and Program Oversight
OMPP monitors MCE compliance with contractual requirements. MCEs submit reports to OMPP on a monthly and quarterly basis, which are reviewed by staff for compliance with the hundreds of service level agreements. OMPP also conducts a monthly on-site meeting at each of the MCEs' offices to discuss focus areas and see demonstrations of MCE processes. Operational and programmatic reports are below.
Engaging in member and provider outreach
- Results of the recent four quarter average for HHW, HIP, and HCC
- Quarter-by-quarter results for HHW
- Quarter-by-quarter results for HIP
- Quarter-by-quarter results for HCC
Provider service authorization requests
- Results of the recent four quarter average for HHW, HIP, and HCC
- Quarter-by-quarter results for HHW
- Quarter-by-quarter results for HIP
- Quarter-by-quarter results for HCC
Processing provider service claims
- Results of recent four quarter average for HHW, HIP, and HCC
- Quarter-by-quarter results for HHW
- Quarter-by-quarter results for HIP
- Quarter-by-quarter results for HCC
MCE provider networks
- Average driving distances in facility and agency-based
- Average driving distances in high volume services
- Count of counties where average driving distances exceeds upper bound in facility and agency-based
- Count of counties where average driving distances exceeds upper bound in high volume services
